Sr. Business Analyst, Program Operations - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.    

As the Senior Business Analyst, you will be responsible for investigating, understanding, describing, and documenting requirements, while utilizing knowledge base to evaluate data sets to help expand capabilities / tools leveraged by Optum Care Payment Integrity. Responsibilities include the evaluation/interpretation of business needs, providing support and assistance to project manager, documenting requirements, and supporting our payment integrity program teams where applicable. This position is also responsible for ensuring daily efforts align with the goals of the department and broader organization, while identifying enhancements or improvements, providing impact analysis, and coordinating with others. You will be working alongside project managers during any program or market implementations.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

• Analyze, review, forecast and trend complex data
• Present analysis and recommendations for operational and business review/planning
• Develop/update requirements for enhancements
• Support short- and long-term operational/strategic business activities through analysis
• Assist in identifying, researching, developing, and sizing new payment integrity opportunities
• Develop and conduct market PI focused presentations across a wide variety of stake holders
• Work across Optum Care entities to develop and implement effective/strategic payment integrity solutions through research and analysis of data
• Provide effective challenge to existing methodologies, policies and procedures
• Participate in the management of change follow up on changes that are created
• Assist in documentation and updates of organization policies and procedures
• Assist in the creation and maintenance of SOPs and process flows

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• HS Diploma/GED
• 3+ years of experience in business analysis
• 3+ years of experience with implementations
• 1+ years of experience creating workflows in Visio, identifying gaps in processes and making recommendations for improvements
• Experience with payment integrity/operations methodologies and programs
• Advanced user experience with Word, Excel, PowerPoint, Teams, Visio, SharePoint
• Proven solid consulting and influencing skills; proven results; demonstrated ability to identify root causes and drive solutions
• Proven excellent time management, organizational, and prioritization skills with demonstrated ability to balance multiple priorities
• Proven ability to collaborate with cross-functional teams in a large, matrix environment as well as senior leadership and other department directors/managers to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery of services

Preferred Qualifications: 

• Experience with prepay and post pay payment integrity
• OptumCare/Optum Health expertise
• Advanced conceptual skills; proven ability to synthesize information quickly; understands various business areas and functions; and demonstrated ability to present material in an organized and clear manner
• Basic understanding of concepts and practices of Lean and Six Sigma White or Yellow Belt

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.