Sr Client Engagement Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Value Analytics team leads sales due diligence engagements with payer health plans to evaluate the value of Optum products and services. Our objective is to convert sales prospects into revenue generating partnerships by demonstrating measurable value, efficiency, and performance improvement. The team partners closely with Sales and cross functional stakeholders to develop data driven value stories that support purchasing decisions and strengthen Optum's competitive position.

The Senior Client Engagement Manager plays a critical role in delivering analytical assessments that quantify product performance against benchmarks and expectations. This role focuses on the Payer market and leverages healthcare data and analytics to support product value storytelling, sales enablement, and client decision making. The position works closely with Sales, Product, IT, Operations, and Compliance and may support multiple products and initiatives simultaneously.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead data analysis and development efforts for Value Analytics assessments supporting Payer market product and service sales
• Translate complex healthcare data into compelling, client ready value stories that demonstrate ROI, performance, and operational impact
• Gather business requirements and transform data to meet end user needs while ensuring scalable, maintainable data architecture
• Partner to design, develop, and maintain interactive Power BI dashboards and reports using multiple data sources
• Partner to develop advanced calculations, measures, and queries using DAX and SQL
• Streamline and automate reporting processes
• Partner to design, manage, and optimize data models to ensure accuracy, relevance, and analytical usability
• Oversee end to end ETL processes, including data extraction, transformation, validation, and loading
• Identify, investigate, and resolve data quality, reconciliation, and integrity issues
• Ensure accuracy and consistency across reports, dashboards, and client presentations
• Research and implement innovative approaches to data visualization and analytics
• Maintain comprehensive project and technical documentation
• Serve as a subject matter resource and mentor for less experienced team members

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of payer market experience
• 4+ years of healthcare coding, payment integrity or fraud, waste, and abuse
• Proven knowledge of dashboards and reports in Power BI
• Demonstrated proficiency with SQL query development skills
• Demonstrated proficiency with Microsoft Excel, Word, PowerPoint, and Teams
• Proven ability to collaborate across cross functional teams as an individual contributor

Preferred Qualifications:

• Coding certification through AAPC or AHIMA or willing to obtain certification
• Demonstrated background in healthcare analytics
• Demonstrated familiarity with payer adjudication systems
• Experience working on distributed or remote teams
• Experience using Git based source control
• Proven understanding of the software development lifecycle

Core Competencies:

• Demonstrate analytical, critical thinking, and problem solving skills
• Ability to translate complex data into clear, actionable insights
• Excellent communication and stakeholder collaboration skills
• Strategic, creative thinker with attention to detail
• Self directed, adaptable, and comfortable working with ambiguity
• Partner with internal and external stakeholders to understand customer needs and market dynamics
• Analyze and validate data to identify trends, opportunities, and performance gaps
• Support development and measurement of product value, ROI, and success metrics
• Collaborate with Product Management and Sales to support value story development and delivery
• Monitor value story performance and recommend optimization actions
• Provide analytics support for sales presentations, client engagements, and custom requests

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.