Pursue your passion and potential
Sr. Client Executive, Optum Whole Health Solutions Strategic Accounts - Remote
Eden Prairie, Minnesota
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions.
Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Accountable to manage and maintain assigned cross-carrier & dedicated UHC client relationships to ensure delivery of OptumHealth solutions and effective product and service expansion to increase revenue potential across large employer clients (commercial employer groups with 3,000+ lives)
- Identify, develop and manage incremental growth opportunities with existing clients, spanning OptumHealth's capabilities
- Accountable for retention and growth quota of new business with existing clients. Lead the OptumHealth sales process throughout the entire sales life cycle, acting as liaison with internal and external parties as required, negotiating and influencing to ensure achievement of goals
- Coordinate and influence superior service to clients by establishing collaborative relationships with intercompany stakeholders across a highly matrixed environment
- Monitor client satisfaction and manage key deliverables to sustain and improve client engagement and loyalty
- Cultivate and deepen complex client relationships at all levels, including senior executives
- Establish and maintain strong and appropriate working relationships with clients, consultants, channel partners and constituents
- Monitor and enhance performance of OptumHealth solutions for clients to ensure return on investment, mutual growth/success and client financial performance, including renewal planning, negotiation and profitability levels
- Build knowledge of entire range of OptumHealth capabilities, health care industry and market trends and dynamics facing clients to understand and advise on clients' needs and OptumHealth's value proposition
- Ability to work independently and as a strong team player, with minimal supervision in a fast- paced, high-intensity environment
- Communicate and present effectively at multiple audiences and levels (listening, written and verbal communication)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 10+ years of sales or account management experience
- 10+ years of proven experience and expertise in the health insurance, health care, or related industry
- Direct experience achieving $15M total contract value sales annually for employer clients, across OptumHealth or related health services capabilities
- Experience in contract negotiation, influencing, collaboration, and listening skills
- Demonstrated success leading progressively complex consultative sales experience and client relationships, influencing senior level executives, consultants, and partners
- Ability to effectively lead the sales process and work cooperatively with extended client team to achieve sales goals
- Solid working knowledge of claims, managed care systems, and other industry players including health care tech and major consulting houses
- Advanced consultative selling skills with the ability to successfully construct solutions that meet client needs and achieve client objectives
- Ability to effectively message, position and present information for client impact and influence
- Proficiency in Microsoft Office suite and CRM (ex. Salesforce)
- Ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
- Ability to travel frequently, up to 30% of time
- Driver's license and access to reliable transportation
Preferred Qualifications:
- Sales and account management work experience working in direct, cross-carrier and UnitedHealthcare channels
- Experience as a fully-dedicated client executive assigned to complex, strategic clients
- Successful track record of managing deep client relationships and upselling OptumHealth capabilities in the Employer market with Fortune 500 clients
- Established relationships with UnitedHealthcare National Markets client team, external consultants and channel partners
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 to $195,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Benefits
Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
Life
Resources and support to focus on what matters most to you, in every facet of your life.
Emotional
Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical
Health plans and other coverage to support wellness for you and your loved ones.
Financial
Benefits for today and to help you plan for the future, including your retirement.
We’re honored to be recognized for our exceptional work culture
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