Sr Industrial Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

 The Sr Industrial Engineer understands the principles of statistical quality control, innovative ways to understand business intelligence, basic project management skills, and leading organizational change. You will bring your working knowledge of time studies, processing mapping, statistical modeling, and inferential statistics.You will get to help grow and develop our process engineering team into industry leaders in the healthcare field.

Location: You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis, Connecticut or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week.

Hours: Monday - Friday, 8:00AM-5:00PM, flexibility with schedule once training is completed.

Primary Responsibilities:

• Lead end‑to‑end business process management activities, including reviewing, designing, controlling, and continuously improving operational processes.
• Drive customer readiness and implementation efforts by leading cross‑functional project teams; diagnose process improvement opportunities and develop solutions using process excellence, industrial engineering, Six Sigma, and related methodologies.
• Apply industrial engineering fundamentals, advanced statistical modeling, and emerging technologies to develop practical, data‑driven solutions that improve efficiency, quality, and scalability.
• Partner with leadership to define project strategies, develop project plans, and perform cost‑benefit analyses to ensure successful execution of process improvement initiatives.
• Provide analytical support to define business requirements, functional specifications, design criteria, and testing approaches for process, technical, and analytical projects.
• Serve as a subject‑matter expert on productivity measurement, including standard time development, work studies, work sampling, and performance measurement methodologies.
• Use statistical and quantitative methods to evaluate account‑level operational performance, forecast demand, and determine staffing and capacity requirements.
• Analyze and improve workflows by evaluating process maps and flowcharts, identifying inefficiencies, and recommending enhancements to workflows, procedures, technology, and tools.
• Demonstrate working knowledge of statistical quality control, business intelligence concepts, and basic project management, and actively support organizational change initiatives.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications

• Bachelor's degree or equivalent experience; degree preferred in Industrial Engineering, Systems Engineering or Engineering/Mathematics
• 5+ years of experience in applying industrial Engineering fundamentals including time and motion studies (stopwatch or fixed motion)
• 3+ years of experience with documenting processes, process mapping, creating and deploying process documentation standards, and process documentation governance procedures
• 3+ years of experience applying statistical methods
• Intermediate or higher level of proficiency with Microsoft Excel, Visio and PowerPoint

Preferred Qualifications

• Master's Degree or MBA
• Experience in Agile
• Experience with capacity planning
• Experience managing multiple, simultaneous projects
• Experience with data mining methods, statistical modeling, and optimization techniques
• Experience applying industrial engineering fundamentals in a service industry
• Experience as a change agent with demonstrated transformations in the process engineering domain
• Excellent communication, time/project management, problem solving, organizational, and analytical skills

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.   

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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