Sr. Product Manager - Ancillary Benefits Management - ABM - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Data Governance Leadership
  • Own and continuously improve the ABM Data Governance operating model
  • Maintain governance processes for ABM data dictionaries, specifications, implementation guides, APIs, partner-facing documentation, mapping guides, and technical artifacts
  • Establish and maintain authoritative sources of truth for all approved ABM technical documentation
  • Facilitate quarterly governance reviews and approval processes
  • Ensure traceability between approved business requirements, engineering implementations, published specifications, release notes, and partner communications
  • Maintain governance records, decision logs, approval history, version history, and audit evidence
  • Drive resolution of documentation conflicts, specification discrepancies, and source-of-truth issues across teams
• Data Contracts, Specifications, and Documentation
  • Own the lifecycle management of ABM Common Data Models (CDMs)
  • Drive creation, publication, and maintenance of:
    • Data dictionaries
    • Data guides
    • Mapping guides
    • Companion guides
    • API documentation
    • OpenAPI / Swagger specifications
    • Technical onboarding documentation
    • Partner integration guides
    • Crosswalk documents
    • User-defined field documentation
    • Frequently asked questions (FAQs)
• Partner with Engineering and Architecture to validate documentation against implemented system behavior
  • Ensure specifications accurately reflect delivered functionality and approved business behavior
  • Identify gaps, inconsistencies, ambiguities, and undocumented functionality
  • Develop documentation standards and reusable templates to improve consistency across ABM
• Release Communications and Publication Management
  • Own ABM Platform release-note governance and publication processes
  • Drive creation and publication of:
    • Internal release notes
    • Partner release notes
    • Data-contract release notices
    • Platform release communications
    • Product-impact summaries
    • Client-facing change notifications
  • Coordinate with Product, Engineering, Operations, and Implementations to ensure release communications are accurate and complete
  • Establish repeatable release-management templates and publication standards
  • Ensure all published release documentation aligns with approved governance decisions and implemented functionality
  • Track release artifacts and maintain historical release records
• Partner Data Governance and External Alignment
  • Act as ABM's primary coordinator for data-governance discussions with implementation partners and vendors
  • Lead specification reviews, mapping discussions, compatibility assessments, and data-contract alignment activities
  • Coordinate partner onboarding and adoption of new specifications and standards
  • Evaluate downstream impacts of proposed changes
  • Maintain partner decision records and adoption tracking
  • Facilitate resolution of partner-reported specification, mapping, and documentation issues
  • Coordinate external review cycles and feedback incorporation
• AI Marketplace and Developer Experience
  • Own governance and publication readiness for externally facing API documentation
  • Coordinate AI Marketplace, PIM, and ReadMe documentation workflows
  • Ensure alignment between:
    • Marketplace listings
    • Product descriptions
    • API specifications
    • Technical reference materials
    • Data dictionaries
    • Companion guides
    • Release notes
    • FAQs
  • Drive review and publication approval processes with Product, Engineering, Architecture, Legal, Compliance, and Marketing stakeholders
  • Maintain developer-facing standards for clarity, completeness, usability, and consistency
  • Define and evolve developer-documentation templates and publication processes
• Knowledge Management and Documentation Strategy
  • Create scalable processes that preserve institutional knowledge and decision history
  • Establish sustainable documentation and publication practices across the ABM Platform organization
  • Drive adoption of centralized repositories and source-of-truth locations
  • Develop standards that improve discoverability, usability, consistency, and maintainability of ABM artifacts
  • Reduce duplication, version drift, and conflicting documentation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of experience in Product Management, Technical Product Management, Product Ownership, Business Analysis, Data Governance, Technical Documentation Management, or related disciplines
• Experience managing complex data contracts, specifications, API documentation, implementation guides, or enterprise technical documentation
• Experience leading cross-functional governance processes
• Experience working directly with Engineering, Architecture, Operations, and external partners
• Experience working in Agile product-development environments
• Experience using Aha, Jira, Rally, Azure DevOps, Confluence, SharePoint, or similar collaboration tools
• Demonstrated solid written communication and documentation skills
• Demonstrated solid analytical and problem-solving capabilities

Preferred Qualifications:

• Product Owner, Scrum, SAFe, or Data Governance certifications
• Healthcare payer or healthcare technology experience
• Experience with claims, eligibility, prior authorization, interoperability, or healthcare data exchanges
• Experience with Common Data Models (CDMs), APIs, OpenAPI specifications, Swagger, FHIR, HL7, or integration platforms
• Experience with developer portals, API marketplaces, or developer experience programs
• Experience designing data-governance frameworks and publication processes
• Familiarity with AI Marketplace, developer portals, or external technical publication workflows

Characteristics of Success

• Creates structure and governance in highly ambiguous environments
• Establishes trusted sources of truth and maintains documentation integrity
• Can reconcile conflicting technical, operational, and business inputs
• Holds teams accountable for documentation quality and governance compliance
• Thinks systematically about traceability, knowledge management, and lifecycle governance
• Builds effective working relationships across Product, Engineering, Operations, Implementations, and external partners
• Communicates complex technical concepts clearly to both business and technical audiences
• Operates independently and drives work from concept through publication and adoption

Location and Working Hours

• This is a telecommuter position
• The role requires regular collaboration with globally distributed teams, including colleagues based in India and across the United States
• Candidates must be able to maintain consistent, reasonable overlap with designated team working hours for planning, decision making, stakeholder meetings, and delivery coordination
• Specific location and working-hour expectations will be discussed during the interview process

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.