Vice President, Business Capability Owner - Home and Community Care Delivery

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

As the Vice President, Business Capability Owner, you will be accountable for the end-to-end lifecycle, performance and strategic value realization of clinical and operational technology platforms supporting Home and Community Care Delivery (H&CCD) service lines and operations. This role serves as the primary business owner and critical bridge among business stakeholders, clinical operators and technology teams, translating care delivery needs into product strategies, business requirements and digital solutions that improve patient outcomes, clinician experience, regulatory compliance and operational efficiency.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Serve as the end-to-end business owner and voice for clinical and operational technology platforms across H&CCD service lines

• Define and communicate the capability vision and strategy aligning with enterprise clinical, operational and financial priorities

• Develop and maintain short, mid and long term roadmaps that connect platform investments to measurable business and clinical outcomes

• Own and prioritize the product backlog based on business value, clinical value, regulatory urgency and technical considerations, while ensuring readiness for Agile delivery teams

• Lead strategic value realization by establishing success measures for adoption, outcomes and efficiency, monitoring performance and continuously optimizing capabilities

• Serve as the primary liaison among H&CCD executives, clinical leaders, end users, technology teams and third party vendors, driving alignment across competing priorities

• Translate regulatory changes, clinical workflow needs and operational requirements into product requirements and system enhancements

• Guide the implementation, configuration and optimization of clinical systems and interoperability capabilities across provider, payer and risk bearing entity networks

• Apply product design thinking to improve clinical and operational workflows, including documentation, care coordination, transitions, revenue cycle and billing

• Embed artificial intelligence capabilities into clinical workflows with a focus on usability, clinician burden reduction, care quality and business value

Success Factors & Competencies

• Exceptional conceptual, analytical and problem solving abilities

• Ability to translate complex clinical, operational, regulatory and technology needs into clear strategies and executable roadmaps

• Strength in product ownership, product management and Agile delivery

• Ability to influence and build credibility quickly with senior executives, clinical leaders and technology partners

• Strength in change management, business transformation and clinical user adoption

• Data driven and outcome oriented, with the ability to establish measures, assess performance and identify improvement opportunities

• Skilled at leading multiple priorities simultaneously with accountability and ownership

• Ambitious, proactive and effective at leading and developing teams in a highly matrixed environment

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in product ownership, product management, Agile delivery or related business and technology leadership roles

• 10+ years of experience working in Agile and Scrum environments with cross functional teams

• 8+ years of demonstrated ownership of the technology product lifecycle, including vision, roadmap, delivery and optimization

• Solid domain knowledge across Home and Community care settings, including home and facility based care

• Experience with hospital discharge, care transitions and evaluation and treatment in home care settings preferred

• Deep understanding of regulatory frameworks impacting longitudinal care for DSNP members, home based primary care, post acute care and home health

• Knowledge of CMS reimbursement models and reporting requirements, OASIS for home health and MDS for skilled nursing facilities

• Familiarity with leading EHR and EMR platforms and health information exchanges, including Epic, Athenahealth, PointClickCare, Axxess and WellSky

• Experience with provider to provider interoperability at scale, ideally across payer or risk bearing entity networks

• Understanding of clinical workflows, including nursing and therapy documentation, care coordination, transitions, revenue cycle and billing

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.