Clinic Supervisor, Dermatology

Optum WA, (formerly The Everett Clinic) is seeking a Clinic Supervisor to join our Dermatology team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

As Clinic Supervisor you are at the core of patient care. We are looking for strong leaders who thrive working with patients and team members alike. Our supervisors are empowered to organize and manager the operations of the dermatology department. Successful candidates will have experience supervising multiple team members, have a strong knowledge of regulatory requirements and apply critical thinking to operational challenges.  

Primary Responsibilities:

• Lead clinic operations: Independently oversee the daily operations of the dermatology clinic, ensuring high-quality, efficient, and patient-centered care in alignment with established protocols
• Supervise and develop staff: Direct, coach, and support a multidisciplinary team (Reception, Medical Assistants, Pharmacy Techs), including hiring, onboarding, performance management, and ongoing professional development
• Drive staffing excellence: Assess patient volume and operational needs to optimize staffing levels and skill mix; proactively coordinate schedules and coverage to ensure seamless care delivery
• Optimize patient flow and performance: Partner with the care team to maintain smooth patient flow and monitor performance using standard metrics, identifying opportunities to improve access, efficiency, and outcomes
• Collaborate cross-functionally: Work closely with physicians and leadership to align on priorities, solve operational challenges, and enhance the overall patient and team experience
• Lead problem-solving and service recovery: Address patient and employee concerns with urgency and professionalism, resolving issues while reinforcing a culture of service excellence
• Support financial and operational goals: Assist in monitoring budget expectations and resource utilization, ensuring efficient and responsible clinic operations
• Champion communication and engagement: Facilitate clear, consistent communication across staff and providers, including leading team meetings and sharing key updates
• Advance quality and compliance: Ensure adherence to regulatory requirements and actively lead or participate in quality improvement and clinical excellence initiatives

Your Benefits:

• Generous PTO + Paid Holidays
• Retirement Match
• Employee Wellness Program, including reimbursement for membership
• Free Parking & Transit Support

The Everett Clinic joined Optum in 2019, working together across the Puget Sound, the partnership means we're able to expand our services and locations to offer even more services. As we grow, we'll keep on giving you top-quality care, just as we always have. Together, we're making health care work better for everyone.

Required Qualifications:

• 2+ years of current experience working in a clinical setting
• Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations
• Intermediate level of experience with Microsoft Suite

Preferred Qualifications:

• Completion of formal Medical Assistant program with WA State certification
• American Heart Association BLS
• 1+ years of lead experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.