Call Center RN - Evening Part-Time - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

This RN Call Center position supports Optum's Women's Health program, providing telephonic clinical support for high-risk obstetric patients enrolled in case management services. The role focuses on remotely monitoring pregnant patients with complex medical needs, including diabetic pregnancies and other high-risk conditions, while serving as a critical bridge between patients, case managers, and field-based nursing teams. Through proactive outreach, assessment, triage, and care coordination, the nurse helps ensure timely intervention and positive maternal and fetal outcomes.

This position is part-time (20 hours/week) and the schedule and hours are 7:30 PM - 12:30 AM EST on the days listed below.

• Week 1: Sunday, Tuesday, Thursday and Friday 
• Week 2: Monday, Tuesday, Thursday, Saturday

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities: 

• Monitor high-risk obstetric patients through remote patient monitoring systems, including blood glucose and blood pressure tracking
• Review clinical alerts and conduct outbound outreach to patients when elevated blood sugar levels, blood pressure readings, or other concerns are identified
• Assess patients' health status and recommend appropriate care based on clinical judgment, established protocols, and evidence-based guidelines
• Assess and triage immediate health concerns, determining the appropriate level of care and escalation when necessary
• Provide nursing assessment, education, and support to high-risk pregnant patients, including those enrolled in nausea and vomiting infusion pump programs
• Identify potential gaps in care, treatment plans, provider follow-up, or resource utilization
• Coach patients on treatment options, self-management strategies, symptom monitoring, and available care alternatives
• Coordinate services, referrals, and connections to case management, health programs, community resources, and other supportive services
• Serve as an initial clinical point of contact for patients requiring assistance, helping address concerns and facilitating seamless transitions of care
• Collaborate closely with case managers and field nurses who provide in-home assessments and ongoing care management
• Ensure patients receive appropriate follow-up and continuity of care by bridging clinical needs to the assigned case management team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Current, unrestricted Compact RN licensure 
• 2+ years of clinical experience
• 1+ years of experience working in obstetrics

Preferred Qualifications: 

• Bachelor's degree in Nursing (BSN)  

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.