Director Communications

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Position in this function is responsible for the development and execution of the clinical alignment and clinical toolbox communication and change management strategies. Develops communication and change management artifacts. Works with the program teams and segment change management lead to ensure consistent change management methodologies and communications. Develop and maintain the clinical toolbox and clinical alignment programs change management and communication strategies. Develops and implements strategic plans for enterprise clinical alignment communications. Document change impacts for clinical alignment/toolbox programs across segments and functions. Identify end to end deployment roadmaps and interdependencies. Understand the development of the program plan initiatives to enable deployment and change management. Facilitates segment adoption, understands issues, reviews plans. Develop and maintain the clinical toolbox and clinical alignment programs change management and communication strategies. Owns the Toolbox Change Management Program. Support/facilitate Change Management within the clinical programs. Own the Change Management program artifacts and communication. Drives the strategy for and maintains the clinical intranet site. Provide strategic communication and change management leadership to the enterprise clinical team and at senior levels of the organization. Understanding of overall current and future company priorities, focus and politics as influences for business solutions alignment. Participate in clinical toolbox strategic reviews. Develops and maintains strong working relationships with both internal and external customers. Works with the Senior Leadership team to gain approval for communications and change management programs. Provides training, mentoring and coaching where appropriate. Provides leadership, especially during change management initiatives. Plans and organizes special projects in concert with Senior Management

Primary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's Degree in Communications, Journalism or Public Relations 
• 10+ years of Internal, External communications experience within a matrix organization 
• 10+ years of project management experience
• 10+ years of professional writing and editing experience 
• 10+ years of experience with intranets
• 10+ years of experience with the full suite of Microsoft Office applications including Outlook, Word, Excel and PowerPoint 
• 10+ years of experience translating technical and scientific information into layman's terms
• 5+ years of social media experience (i.e., blogs, podcasting, etc.)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#njp #SSCorp