Manager Technical Project or Program Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Technical Project Manager within our Workforce , you will lead workforce automation, AI, and strategic workforce initiatives that drive operational efficiency, streamline business processes, and support enterprise transformation. In this role, you will partner across engineering, product, and business teams to deliver high-impact technical programs, leverage emerging technologies, and implement innovative solutions. Additionally, you will support broader workforce strategy efforts including talent mobility, workforce planning, governance, and organizational transformation while ensuring effective program delivery, stakeholder alignment, and continuous process improvement. Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.

Primary Responsibilities:

• Evaluate emerging trends to inform solution design and strategic innovation
• Lead workforce automation, AI, and strategic workforce initiatives that drive operational efficiency and support enterprise transformation
• Partner across engineering, product, and business teams to deliver strategic technical programs, leverage emerging technologies, and implement innovative solutions
• Support broader workforce strategy efforts, including talent mobility, workforce planning, governance, and organizational transformation
• Facilitate agile framework rituals (sprint planning, daily stand-ups, backlog refinement, retrospectives) to ensure effective program delivery, stakeholder alignment, and continuous process improvement
• Monitor and communicate project status, key performance metrics, dependencies, and risk mitigation strategies to technical leadership and business executives
• Manage cross-functional technical dependencies, system integration points, and delivery timelines across distributed offshore and onshore software development teams
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years of technical project or program management experience delivering enterprise software, automation, or technology solutions
• 3+ years of experience leading projects using Agile/Scrum methodologies in an offshore or globally distributed delivery model
• 3+ years of experience managing program delivery, stakeholder alignment, governance, and cross-functional team schedules
• 2+ years of workforce experience and managing technical projects involving workforce technologies, process automation, or AI/ML integrations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.