Senior Capability Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Lead and manage multiple concurrent operational projects, ensuring timely delivery, quality outcomes, and alignment with business objectives
• Excellent understanding and exposure to Intermediate to Advance Excel and PPT, work closely with Operational leaders to create visual decks & dashboards for daily, weekly & monthly cadences
• Leverage latest AI-powered tools within Microsoft ecosystem (e.g., Microsoft Copilot, Power Automate, Power BI, Teams AI features) to improve productivity, reporting, and decision-making
• Develop project plans, define scope, allocate resources, and monitor execution to achieve desired outcomes
• Drive data-driven decision-making by utilizing AI-enabled analytics and dashboards (Power BI equivalent) to track project performance and KPIs
• Collaborate cross-functionally with stakeholders, ensuring effective communication, risk management, and issue resolution across multiple workstreams
• Automate repetitive workflows and optimize operational processes using AI and low-code/no-code tools (e.g., Power Apps, Power Automate)
• Identify project risks and dependencies, proactively implementing mitigation strategies using predictive insights from AI tools
• Ensure adherence to governance, compliance, and documentation standards using Microsoft 365 collaboration tools (SharePoint, Teams, OneDrive)
• Continuously explore and adopt emerging AI technologies to improve project efficiency, innovation, and organizational capability
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualification:

• Graduate

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.