Senior Manager Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

This position is for a Senior Software Engineering Manager for products under Providers group. This role will be responsible for managing end-to-end delivery for 1 or more scrum teams. The role is expected to work closely with Product owners & architects to achieve product objectives. This role is expected to work with Enterprise Architects in order to execute the NDB Reimagine strategy.

Primary Responsibilities:

• Engineering management, Stakeholder management, Product design, development & maintenance
• Be able to envision the overall solution for defined functional and non-functional requirements; and be able to define technologies, patterns and frameworks to materialize it
• Work with Enterprise Architects identifying current state and propose target state
• Understand various disparate views of the system
• Design and develop the framework of the system and be able to explain choices made. Also write and review design document explaining overall architecture, framework and high level design of the application
• Create, understand and validate Design and estimated effort for given module/task, and be able to justify it
• Be able to define in-scope, out-of-scope and taken assumptions while creating effort estimates
• Review architecture and design on various aspects like extensibility, scalability, security, design
• Manage and be accountable for professional employees and/or supervisors
• Adherence to the defined SSMO delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, productivity and other application goals etc.    
• Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases
• Participate in stakeholder discussions (business customers, IT partners) along with Service Managers/Service Directors for understanding business needs
• Ensure timely and quality delivery as per release plan 
  Encourage domain and technical knowledge and aim to build an SME(s) in specific functional and technical component
• Assesses and interprets customer needs and requirements
• Participate in meetings/walkthrough session/group meetings to understand business problem/objective of project
• Act as a gatekeeper for production and analyze each and every code and infrastructure changes going in to ensure the quality
• Work with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required
• Co-ordinate with development team and ensure a smooth and error free release. Ensuring defect free releases to enhance existing functionality
• Prepare and present weekly/monthly status reports and daily project level status reports to both the US and India team members
• Acts as a leader for others team members
• Build a relationship with project stakeholders/ business partners
• Ensure compliance with organization and project defined standards and processes
• Support existing application on Production  
• Achieves harmonious working relationships with business partners and within team
• Should have worked in an agile team and good understanding of Scrum/Kanban
• Ensure compliance with organization and project defined standards and processes
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's Degree from recognized University  
• 15+ years of overall IT experience
• 10+ years of hands-on experience in Mainframe and related technologies like COBOL, JCL, DB2, Java on Mainframes, Kafka, CICS, SpringBoot, Spring MVC and RESTful web/micro services, Domain Expertise on Provider
• DevOps: 5+ years working experience in set up or maintenance of CI/CD pipeline (test, build, deployment and monitoring automation)
• 4+ years of experience in using automated deployment and release management tools such as Chef / Ansible / Jenkins
• 4+ years of experience with working knowledge of build tools such as Maven/Gradle
• 4+ years of experience of managing development delivery in agile methodologies such as Scrum, Kanban
• API /Web Services: 4+ year working experience in Web Services/API, REST Architecture, etc.
• Cloud: 4+ years working experience in Multitenant Cloud application development/micro-services architecture and deployments on AWS / Azure
• Working experience of production support and good knowledge on ITSM processes Incident Management, Problem Management, Change Management, Configuration Management, Common security vulnerabilities, their causes and implementations to fix the same
• Experience of at least one application migration to Cloud platform
• Experience in managing large scale maintenance exercises, infrastructure or software upgrades, Business Continuity Plans, Disaster recovery exercises, Product Life Cycle Management - PLM
• Database: Working experience of database (SQL or PL/SQL), NoSQL/Flat Database
• Health Care Domain knowledge
• Knowledge of the performance, load and test automation tools and techniques (JProfiler/Jmeter/Loadrunner/Selenium/Cucumber)
• Worked on or managed teams using full in-sprint automation or ATDD methodologies
• Well-versed with Engineering Practices and Agile environment
• Expert in emerging technologies. Broad based and in-depth knowledge of complex technologies, tools, methodologies, the enterprise and industry
• Understanding and knowledge of Security scanning methodologies and tools (e.g. HP Fortify, Whitehat, WebInspect)
• Good in Data Structure, Algorithms and Design Patterns
• Skills: Red Hat OpenShift, Kubernetes (not specific to any one cloud service provider)
• Proven ability to demonstrate excellent problem solving skills
• Proven excellent in design thinking and approach to solve business problem by applying suitable technologies (cost efficient, high performance, resilient and scalable)
• Proven ability to quickly learn new technologies & leverage them to execute on the use cases given to solve business problems
• Proven good oral & written communication skills

Preferred Qualification:

• Knowledge of Agile/Scrum. Ensure availability over weekends/holidays as may be needed due to project requirements.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.