Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As Senior Manager, Technical Product Management, you will lead and develop a team of Technical Product Managers, ensuring successful execution of consumer digital product strategy, roadmaps, outcomes and experiences for UnitedHealthcare members. You will partner closely with business stakeholders, engineering, architecture, data, and user experience teams to identify outcome‑based opportunities and deliver customer‑centric, technology‑powered solutions.

This role requires an AI‑savvy product leader who can both shape AI‑enabled product capabilities (e.g., conversational experiences, intelligent search, decision support) and leverage AI to improve product discovery, execution, and delivery effectiveness. You will operate effectively in a global organization, maintain solid alignment with US‑based leadership and counterparts, and influence prioritization and execution across portfolios and dependent teams while driving measurable customer and business outcomes.

Primary Responsibilities:

• Product Strategy and Roadmap Partnership
  • Partner with business and product leadership to support the definition and evolution of product strategy and roadmaps, contributing functionality reuse, technical insights, feasibility considerations, AI opportunities, and dependency awareness
  • Translate strategic direction and desired outcomes into clear, executable product priorities and delivery plans
• Voice of Customer and Outcome‑Based Opportunity Shaping
  • Collaborate with business stakeholders and leverage analytics to obtain voice‑of‑customer (VOC) insights
  • Shape outcome‑based opportunities into high‑value, customer‑centric capabilities, including opportunities enabled by AI and advanced analytics
• AI‑Enabled Product Capabilities
  • Support identification and prioritization of AI / GenAI use cases (e.g., conversational interfaces, agent‑assisted workflows, intelligent search, personalization) that reduce friction, improve self‑service, and enhance member and provider experiences
  • Partner with data science and engineering teams to ensure AI solutions include appropriate feedback loops and success metrics (eg, adoption, containment, efficiency, satisfaction)
• Technical Partnership and Delivery Execution
  • Partner with engineering and architecture leaders to ensure effective execution of roadmap commitments
  • Understand system flows, architectural constraints, AI model dependencies, and delivery trade‑offs to inform sequencing and prioritization decisions
• Prioritization and OKR Alignment
  • Influence prioritization using data‑driven approaches, balancing operational needs with innovation
  • Ensure initiatives, features, and user stories are explicitly tied to measurable OKRs and agreed‑upon outcomes
• People Leadership and Capability Development
  • Lead, coach, and mentor Technical Product Managers
  • Build depth in product management craft, including AI literacy, outcome‑driven discovery, and data‑informed decision‑making
  • Develop a solid and scalable TPM talent pipeline
• Cross‑Functional Alignment and Communication
  • Communicate changes in strategic direction, priorities, or sequencing to cross‑functional teams
  • Ensure clarity on commitments, dependencies, and delivery outcomes across geographies and partner organizations
• Risk, Issue and Dependency Management
  • Anticipate, surface, and escalate risks that could impact timelines, budgets, regulatory compliance, or strategic objectives
  • Drive resolution of complex, cross‑portfolio challenges, including those related to AI, data quality, and operational readiness
• Financial Stewardship and Value Communication
  • Monitor investment and delivery health; raise awareness when variances emerge
  • Communicate progress, trade‑offs, and delivered value through executive‑ready narratives and artifacts
• AI‑Accelerated Product Delivery Practices
  • Champion responsible use of AI to improve product discovery, backlog quality, analytics, experimentation, and delivery efficiency
  • Stay current with emerging AI capabilities and industry trends to inform product discussions with business and technical partners
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in computer science, engineering, or equivalent practical experience
• 5+ years of experience delivering technology‑powered products using modern product discovery and delivery practices
• Experience leading and executing cross‑functional deliverables across multiple product lines or portfolios
• Demonstrated people leadership experience, including coaching and talent development
• Demonstrated solid ability to communicate with and influence both technical and non‑technical stakeholders
• Demonstrated ability to identify, understand, and drive resolution of complex, critical issues
• Demonstrated ability to think strategically while executing methodically in a highly regulated environment (healthcare preferred)

Preferred Qualifications

• Product Owner or Product Manager certification
• Experience with product management, agile, AI and analytics tooling (e.g., Aha!, Rally, Co-Pilot, Claude, Visual Studio, GitHub, Tableau) and understanding of DevOps practices
• Experience partnering on AI / ML / GenAI‑enabled digital products (e.g., conversational, search, decision support)
• Experience presenting to senior and executive audiences
• Experience operating in a global or distributed delivery model
• Understanding of consumer digital journeys, search and recommendation systems
• Demonstrated growth mindset and commitment to continuous improvement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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