Senior Technical Project Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role describes a seasoned IT Technical Project Manager with a solid background in infrastructure, networking, security, and datacenter migration projects. The position demands leadership in a 24/7 service environment, overseeing complex projects within a large, matrixed enterprise. Key responsibilities include comprehensive project lifecycle management, from planning and scheduling to budget management, risk mitigation, and stakeholder communication. The ideal candidate will have demonstrated experience with agile methodologies (specifically Kanban), solid communication and relationship-building skills, and proficiency with various project management tools. The role requires the ability to drive best practices, resolve complex issues, and ensure project success by coordinating with various technical and executive-level teams.

Primary Responsibilities:

• Ability to support a 24/7 service organization/model where deliverables are deployed outside the normal work hours
• Provides leadership to and is accountable for the performance and direction through multiple layers of management and senior level professional staff
• Work most often impacts a large business unit, or multiple markets/sites
• Work directly with Network Security, Datacenter staff and Internet Services (NSIS) staff - from technical to executive level - to execute against project timelines throughout implementation lifecycle
• Provide program leadership tied to infrastructure for internal systems and delivering solutions to customers
• Own and facilitate program status and ongoing project meetings, including setting agenda, driving direction and decisions, documenting meeting notes, action items, owners and dates
• Plan and schedule project timelines and milestones using department standard tools/templates
• Create and actively maintain Project Plans, including issues, risks/mitigations, actions, assumptions, and decisions (IRAAD), with noted dependencies, owners and timelines
• Establish and maintain solid relationships with internal, external customers and 3rd party vendors
• Ensure team awareness of project tasks and requirements, aligning to the program and project plans
• Drive best practices and documentation in support of repeatable processes
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree or equivalent work experience 

• 9 years or more years of experience managing Infrastructure, Networking, Security and/or Datacenter 

  Migration projects. 

• 9+ years of direct IT Technical Project Management experience within a large enterprise with a matrixed hierocracy. Experience, including:
  • Project Plan creation and management
  • Analysis of requirements and documentation
  • Stakeholders buy-in
  • Project Budget Management
  • Project Issue and Risk mitigation/resolution
  • Project Communication and follow-up
• 2 years Agile (Kanban) Management Experience. Preferred tool- Broadband Rally 
• Experience in working through complex issues and providing alternative solutions, with IT organizational and cross-functional awareness 
• Proven excellent written and verbal communication and presentation, collaboration, and relationship management skills 
• Proven excellent time management, organizational, and prioritization skills and ability to balance multiple 
• Demonstrated experience using Smart-Sheet, Microsoft: Project, Excel, Visio, Power-Point and SharePoint 
• Demonstrated experience managing multiple technical projects of varying duration (1-12+ months)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.