Advisory Services Senior Consultant - Health Strategy and Consulting

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled Senior Consultant with 7+ years of experience in Healthcare Strategy and Technology Consulting, preferably within the core consulting practices of leading global software or advisory organizations. The ideal candidate is a graduate from a reputed undergraduate institution and holds an MBA from a top-tier management school.

This role requires deep expertise in business, systems, and strategy consulting, with hands-on involvement in AI/ML-driven process assessment, Agentic AI frameworks, LLM-based solution design, and future‑state operating model recommendations for healthcare organizations (payers, providers, med‑tech, and health-tech players).

Primary Responsibilities:

• Lead and deliver strategy and transformation engagements across the healthcare ecosystem
• Conduct market assessments, competitive studies, and develop strategic roadmaps
• Define future-state healthcare operating models
• Execute end-to-end process assessments across clinical, operational, and administrative workflows
• Recommend modernization strategies across cloud, interoperability, and digital platforms
• Architect AI-driven future-state processes including automation and decision support
• Implement solutions using LLMs, Agentic AI, vector databases, and knowledge graphs
• Develop AI governance and responsible-AI frameworks
• Lead multidisciplinary consulting teams and deliver high-quality client outputs
• Mentor junior consultants in structured problem-solving and client management
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Deep understanding of the healthcare ecosystem - payers, providers, PBMs, med‑tech, and regulatory standards
• Proven solid grounding in process design, workflow transformation, and capability maturity assessment
• Proven expertise in Machine Learning, Generative AI, Agentic AI architectures, and data strategy
• Proven solid consulting toolkit: hypothesis-driven problem solving, financial modeling, and storytelling
• Proven excellent executive communication, facilitation, and stakeholder management skills

Preferred Qualifications:

• Certifications in healthcare, project management, or AI/ML
• Experience with cloud healthcare platforms and EHR/EMR systems.
• Experience with analytics and visualization tools
• Familiarity with agentic workflow orchestration tools and prompt engineering
• Proven to publish thought leadership in healthcare technology or AI

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.