Director Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibility:

• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline; equivalent experience will be considered
• 10+ years of software engineering experience with progressively increasing leadership responsibility
• 5+ years of experience leading software engineering teams, managers, and large-scale technology initiatives
• Proven experience delivering enterprise-grade software solutions in cloud environments such as AWS, Azure, or Google Cloud
• Experience leading Agile software development teams and implementing DevOps and CI/CD best practices
• Experience building, mentoring, and retaining high-performing engineering teams
• Solid understanding of software architecture, API development, distributed systems, microservices, and integration patterns
• Demonstrated success managing multiple concurrent initiatives in a fast-paced enterprise environment
• Proven solid stakeholder management skills with the ability to influence technical and business leaders at all levels
• Proven excellent communication, presentation, and organizational leadership skills

Preferred Qualifications:

• Experience with contact center, customer experience, omnichannel engagement, routing, workforce optimization, or customer service technologies
• Experience leading cloud transformation or enterprise modernization programs
• Experience supporting highly available, mission-critical production platforms with stringent reliability requirements
• Experience working with distributed global engineering teams and third-party vendors
• Experience within highly regulated industries such as healthcare, financial services, insurance, or telecommunications
• Exposure to AI, automation, conversational platforms, or customer experience technologies
• Knowledge of event-driven architectures, platform engineering, and enterprise integration frameworks

Leadership Competencies:

• Strategic thinker with the ability to connect technology investments to business outcomes
• Solid people leader who develops talent and builds high-performing teams
• Results-oriented and capable of driving execution across complex organizational environments
• Customer-focused mindset with a passion for delivering reliable, scalable, and innovative technology solutions
• Effective collaborator who can influence and align diverse stakeholder groups toward common objectives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.