Director Technical Project Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Partner with executive leaders to identify, prioritize, and drive strategic technology initiatives that deliver measurable business outcomes
• Translate complex business and operational challenges into technology, AI, automation, and data-driven solutions
• Lead cross-functional teams across business, operations, product, architecture, engineering, and analytics to deliver enterprise transformation initiatives
• Own the end-to-end lifecycle of strategic programs from opportunity identification and business case development through implementation and value realization
• Facilitate discovery sessions, strategy workshops, and solution design engagements to define problem statements, target outcomes, and implementation roadmaps
• Build strong executive partnerships and influence decision-making through strategic recommendations, business cases, and outcome-focused reporting
• Establish portfolio governance, program roadmaps, success metrics, risk management practices, and delivery accountability
• Drive adoption, organizational readiness, and change management activities to maximize the value of technology investments
• Identify opportunities to leverage emerging technologies, AI, intelligent automation, and advanced analytics to improve efficiency, quality, and customer experiences
• Partner with architecture and engineering leaders to ensure solutions are scalable, secure, and aligned with enterprise standards
• Monitor and measure business value realization, including operational improvements, cost reduction, productivity gains, quality enhancements, and customer outcomes
• Lead prioritization of technology investments based on strategic alignment, business impact, feasibility, and return on investment
• Coach and develop program managers, strategists, and cross-functional team members while fostering a culture of innovation, collaboration, and continuous improvement
• Communicate program progress, strategic direction, risks, dependencies, and outcomes to executive leadership and governance forums
• Serve as the primary liaison between business stakeholders and technology teams, ensuring alignment between enterprise strategy, operational goals, and technology execution
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Business, Technology, Engineering, Computer Science, Information Systems, or related field
• 8+ years of experience leading large-scale technology programs, strategic initiatives, or business transformation efforts
• 5+ years of leadership experience managing cross-functional teams, programs, portfolios, or strategic initiatives
• Experience partnering with senior leaders to define business strategy, prioritize investments, and drive measurable business outcomes
• Experience leading initiatives involving product, engineering, architecture, data, operations, and business stakeholders
• Experience driving organizational change, adoption, and business process transformation
• Demonstrated success leading enterprise-wide technology implementations, digital transformation, AI, automation, or operational modernization initiatives
• Proven ability to translate complex business challenges into scalable technology solutions
• Proven solid program and portfolio management experience, including roadmap development, financial planning, governance, risk management, and value realization
• Proven solid analytical and problem-solving skills with the ability to operate in highly ambiguous environments
• Proven exceptional executive communication, presentation, negotiation, and stakeholder management skills
• Demonstrated ability to influence decisions and build alignment across multiple organizations without direct authority

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.