Senior Account Payable Processor

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Accounts Payable Invoice Processing Analyst is responsible for end-to-end processing of vendor invoices in accordance with company policies, SOX controls, and service level agreements (SLAs). The role ensures timely, accurate invoice entry, validation, exception resolution, and close coordination with internal stakeholders and vendors to support smooth payment operations.

Primary Responsibilities:

• Invoice Processing and Validation
  • Process vendor invoices accurately and timely by validating invoice details such as vendor information, invoice date, amounts, tax, PO/Non-PO reference, and approvals
  • Perform 3-way / 2-way match (Invoice-PO-Receipt or Invoice-PO) as applicable
  • Ensure invoices comply with internal policies, approval matrices, and audit requirements
• Systems and Workflow Management
  • Enter, route, and track invoices through workflow tools (e.g., Concur, SAP, PeopleSoft, OnBase)
  • Monitor workflow queues, follow up on pending approvals, and prevent SLA breaches
  • Reprocess rejected or blocked invoices after corrective action
• Exception Handling and Vendor Support
  • Identify and resolve invoice discrepancies including pricing issues, duplicate invoices, missing information, and vendor master issues
  • Respond to vendor inquiries related to invoice status, rejections, or payment delays
  • Coordinate with Procurement, Vendor Management, and Business teams for resolution
• Controls, Reporting and Compliance
  • Maintain daily invoice logs and ensure completeness between intake systems and AP systems
  • Support month-end close activities, including accruals, reconciliations, and audit requests
  • Adhere to SOX controls, audit requirements, and documentation standards
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Technical and System Skills:

• AP and Finance Systems
• ERP Systems: SAP, PeopleSoft
• Invoice Workflow Tools: Concur, OnBase
• Ticketing / Case Tools: ServiceNow
• Document Management: SharePoint, Teams folders

Process Knowledge:

• PO and Non‑PO invoice processing
• SLA and turnaround time (TAT) tracking
• Duplicate invoice prevention controls

Required Qualifications:

• Bachelor's degree in Commerce, Accounting, or Finance (or equivalent experience)
• 1+ years of experience in Accounts Payable invoice processing or shared services environment

Preferred Qualifications:

• Experience supporting US or multi‑national AP operations

Key Competencies:

• High attention to detail and accuracy
• Solid analytical and problem‑solving skills
• Ability to manage volumes and meet SLAs under tight deadlines
• Clear written and verbal communication
• Proven ability to follow defined processes and controls

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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