Senior Product Manager, Payer Content Solutions and Analytics

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role

We are seeking an experienced Product Manager to lead the strategy, development, and execution of payer content solutions and supporting reporting and analytics capabilities. This role will be responsible for driving API-based content products that help healthcare payer and provider organizations improve operational efficiency, reduce denials, lower administrative costs, and enhance customer experiences.

The ideal candidate combines solid product management expertise with deep healthcare domain knowledge, particularly within claims, benefits, prior authorization, policy management, and revenue cycle operations. This individual will work cross-functionally with engineering, operations, clinical, sales, and client-facing teams to deliver innovative, market-ready solutions that produce measurable business outcomes.

Primary Responsibilities:

• Product Strategy and Roadmap
  • Define and execute product strategy for payer content solutions and associated reporting and analytics capabilities
  • Develop and maintain product roadmaps aligned to business objectives, market opportunities, customer needs, and measurable outcomes
  • Identify opportunities to improve denial reduction, cost savings, call deflection, and operational efficiency through innovative content and analytics solutions
• Product Development and Delivery
  • Translate payer and provider business challenges into scalable API content products, reporting capabilities, and actionable product requirements
  • Partner with engineering, operations, and other stakeholders to define features, user stories, acceptance criteria, and technical requirements
  • Lead the end-to-end product lifecycle from ideation through Alpha, Beta, and General Availability (GA) releases
  • Define MVP scope, prioritize product backlogs, and ensure successful execution using Agile methodologies and product management tools
• Customer and Market Engagement
  • Collaborate with payer and provider clients to identify business needs, validate use cases, and gather product feedback
  • Ensure product capabilities align with real-world healthcare workflows, systems, and operational requirements
  • Conduct market and competitive research to identify emerging trends and opportunities within healthcare content, API-driven solutions, and analytics
• Cross-Functional Leadership
  • Drive alignment across product, engineering, operations, clinical, delivery, and go-to-market teams
  • Provide regular updates to executive leadership and key stakeholders on product performance, roadmap progress, and delivery milestones
  • Coordinate product readiness activities to support successful launches and customer adoption
• Product Enablement and Support
  • Serve as a subject matter expert (SME) for payer content solutions and analytics products
  • Support the development of customer-facing and internal product documentation, training materials, and support resources
  • Partner with sales and marketing teams to strengthen product positioning, sales enablement, and go-to-market activities
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
  

Required Qualifications:

• Bachelor's degree or equivalent experience
• 10+ years of product management experience with ownership of complex enterprise software or platform products
• Experience developing and managing healthcare technology products, preferably within payer, provider, revenue cycle, or healthcare operations environments
• Demonstrated experience with API-based products, content sourcing strategies, or platform-based solutions
• Experience defining product use cases and working closely with engineering teams to deliver scalable product capabilities
• Experience with reporting and analytics platforms, including performance measurement, KPI development, and operational reporting
• Solid understanding of Agile product development methodologies and tools such as Rally, Aha!, Jira, or similar platforms

• Proven excellent communication, stakeholder management, and cross-functional leadership skills

Preferred Qualifications:

• Experience with healthcare content products, claims intelligence, policy content, pricing transparency, or related healthcare information services
• Experience supporting enterprise-scale healthcare platforms serving multiple customer segments
• Deep knowledge of payer and provider operations, including:
  • Claims processing
  • Benefits management
  • Prior authorization
  • Policy and editing logic
  • Revenue cycle management
  • Denial management
  • Call center operations
• Familiarity with emerging AI, automation, and agentic workflow solutions within healthcare technology

Key Success Factors

• The successful candidate will demonstrate:
• Solid product management leadership and execution
• Subject matter expertise in healthcare claims content and payer/provider workflows
• Ability to translate complex healthcare operational challenges into customer-focused product solutions
• Experience leveraging reporting and analytics data to drive product decisions, measure outcomes, and optimize performance
• Proven success working across diverse stakeholders to deliver high-impact products that drive business growth and customer value

Ideal Candidate Profile

You are a product leader who combines strategic thinking with hands-on execution You have a deep understanding of healthcare claims and payer/provider operations, excel at transforming market needs into scalable product capabilities, and are passionate about using data, analytics, APIs, and emerging technologies to solve complex healthcare challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.