Senior Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Product Manager will lead the definition and delivery of analytics, dashboards, and reporting across the entire Optum Real platform. This role is responsible for managing the product roadmap, backlog, and execution of analytics capabilities that span multiple phases, technical layers, and stakeholder groups. The ideal candidate will bring deep RCM domain expertise, solid product ownership skills, and the ability to collaborate across engineering, UX, data science, and business teams.

Primary Responsibilities:

• Analytics Strategy & Execution
  • Define and deliver end-to-end analytics, dashboards, and reporting for the Optum Real platform
  • Ensure analytics systems validate value delivery, monitor performance, and drive continuous improvement
  • Collaborate with data and engineering teams to implement scalable, intelligent analytics solutions
• Product Ownership
  • Own the Optum Real analytics roadmap and backlog across multiple product phases and user journeys
  • Conduct grooming sessions, prioritize features, and manage sprint planning and delivery
  • Align deliverables with business value, stakeholder needs, and technical feasibility - across all Optum Real milestones
• RCM Expertise
  • Apply deep understanding of the healthcare revenue cycle including 835/837 files, denial management, payer-provider workflows, and autonomous billing
  • Ensure analytics align with industry standards and support operational and financial performance
• Product Analytics & Telemetry
  • Define and validate telemetry signals across product and technical layers
  • Use Splunk and Adobe Analytics to monitor API latency, user behavior, feature usage, and platform performance
  • Partner with engineering and analytics teams to ensure observability and actionable insights
• Stakeholder Engagement
  • Collaborate with internal and external stakeholders to gather requirements and align on analytics priorities
  • Present dashboards and insights in leadership demos, working sessions, and product reviews
  • Serve as a trusted partner across engineering, UX, data science, and vendor teams
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 13+ years of overall experience in data analytics or related fields
• 5+ years of product management experience, ideally within healthcare, analytics, or enterprise SaaS platforms
• 5+ years of experience working with Splunk, Adobe Analytics, and Power BI, including dashboard creation, event tracking, and performance monitoring
• Solid understanding of the Revenue Cycle Management (RCM) lifecycle, EMR/EHR integrations, and development of AI first products with 2+ years of hands-on experience
• Demonstrated ability to lead cross-functional teams, drive product strategy, and deliver measurable business outcomes
• Demonstrated excellent communication, stakeholder management, problem-solving, and strategic thinking skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes  -  an enterprise priority reflected in our mission.