Senior Quality Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design, develop and deploy AI-driven solutions to enhance and automate software testing processes: automate test case & script generation, test execution and defect prediction
• Design and implement AI/ML models to automate test case generation, prioritization, and maintenance
• Develop intelligent test agents capable of learning application behavior and autonomously executing exploratory and regression tests
• Integrate AI capabilities into existing CI/CD pipelines and test frameworks
• Apply NLP techniques to analyze requirements, user stories, and logs to derive test scenarios
• Collaborate with QE, DevOps, and software engineering teams to align AI solutions with product goals.
• Monitor and evaluate model performance, ensuring continuous improvement and retraining as needed
• Stay current with emerging trends in AI/ML and test automation, and advocate for innovative practices
• Leads or serves as a strategic technical / software programming resource in the design and implement test software (automation) for software applications, system architectures / framework or software test tools that achieve desired CHC, systems application and development functionality
• Innovates to solve complex software engineering and technical problems
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, Artificial Intelligence, or related field
• 3+ years of experience in AI/ML development, with a focus on software testing or automation
• Experience developing test automation tools (e.g., Selenium, Appium, Playwright) and CI/CD platforms (e.g., Jenkins, GitLab, ADO)
• Experience in SCRUM, KANBAN, LEAN and SAFe methodologies on large complex Agile projects
• Experience with Agile tools like Rally and JIRA
• Experience continuously deploying and scheduling tests using Bamboo/Jenkins/GIT
• Experience with testing front-end and backend APIs of Web and Batch applications
• Experience with test management tools (HP ALM, JIRA)
• Knowledge and experience in testing APIs, Service End Points in both distributed and Cloud
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
• Solid understanding of NLP, reinforcement learning, and anomaly detection techniques
• Solid understanding of testing processes and methodologies
• Good understanding with test tools such as Selenium/WebDriver, BDD/TDD frameworks
• Good understanding of RESTful API and SOAP web services
• Proficiency in Python and ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn)
• Proven solid analytical and problem-solving skills
• Proven broad software programming / technical expertise

Preferred Qualifications:

• Experience with LLMs for test case generation and documentation analysis
• Experience in regulated industries (healthcare) with compliance-driven testing
• Experience developing test frameworks using open-source test frameworks
• Knowledge of software quality metrics and test coverage analysis.
• Technical background with a strong understanding of DevOps practices
• Proven contributions to open-source AI or testing projects

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.