Senior Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Turn concepts into delivery-ready work
  • Partner with product, clinical, operational, and engineering stakeholders to understand business problems, functional needs, users, workflows, and intended outcomes
  • Translate concepts into clear features, user stories, workflows, acceptance criteria, assumptions, dependencies, and success measures
  • Seek clarity when needs are incomplete or conflicting rather than allowing assumptions to become requirements
  • Produce high-quality, usable features in partnership with engineering teams and refine them until they are ready for execution
• Create execution visibility and control
  • Maintain a clear view of each major deliverable, its owner, current status, progress, dependencies, barriers, and required decisions
  • Plan and facilitate meetings with a clear purpose and agenda; document decisions, owners, and next actions
  • Proactively communicate status, scope changes, risks, dependencies, and delivery impacts
  • Escalate risks early enough for stakeholders to resolve barriers or make informed tradeoffs before commitments shift
• Lead cross-functional collaboration
  • Build rapport and trusted working relationships with clinical experts, operations stakeholders, product partners, and engineering teams
  • Listen carefully, ask thoughtful follow-up questions, and ensure expert knowledge is understood, documented, retained, and applied to future work
  • Influence without direct authority and help stakeholders reach clarity on priorities, requirements, tradeoffs, and ownership
  • Coordinate initiatives that cross sprint boundaries or require alignment across multiple teams
• Advance healthcare workflow modernization
  • Develop an increasingly solid understanding of healthcare workflows, systems, data considerations, and operational constraints
  • Explore not only what needs to be built, but why it matters and how the workflow could be improved
  • Identify opportunities to apply technology, automation, interoperability, and AI to improve healthcare processes and outcomes
  • Keep healthcare privacy, data protection, regulatory, and governance considerations visible throughout product discovery and delivery
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.

Required Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field
• 5+ years of experience in product management, product ownership, business analysis, technology consulting, solution design, software delivery, or related disciplines supporting software-enabled products
• 3+ years of experience gathering, documenting, and managing business requirements, user stories, workflows, process maps, acceptance criteria, and delivery-ready product artifacts
• 3+ years of experience leading cross-functional initiatives involving business, operational, and technical stakeholders
• 3+ years of experience working within Agile software development environments such as Scrum, SAFe, Kanban, or similar frameworks
• Demonstrated experience translating complex or ambiguous business needs into clear, actionable requirements and product deliverables
• Demonstrated experience facilitating stakeholder discussions, driving alignment, documenting decisions, and managing competing priorities
• Proven experience identifying, communicating, and escalating risks, dependencies, scope changes, and delivery challenges
• Working knowledge of software development processes and technology concepts sufficient to collaborate effectively with engineering teams and ask informed technical questions
• Proven exceptional written, verbal, presentation, and meeting facilitation skills
• Demonstrated ability to organize multiple concurrent initiatives, deliverables, dependencies, and stakeholder groups
• Demonstrated ability to influence without direct authority and build trusted relationships across product, operations, and technology teams
• Demonstrated learning agility and ability to quickly understand and retain knowledge about complex business domains

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.