Software Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• AWS Cloud Services
  • AWS Lambda - writing, deploying, and debugging functions (Node.JS or Python)
  • Amazon DynamoDB - basic read/write operations and table design
  • Amazon API Gateway - creating and managing REST APIs
  • AWS CloudFormation or AWS CDK - infrastructure as code for AWS resource provisioning
  • Amazon S3 - storage, bucket policies, and lifecycle rules
  • Amazon CloudWatch - logs, metrics, alarms, and dashboards
  • AWS IAM - roles, policies, and least-privilege access principles
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related engineering discipline.
• 3+ years of hands-on experience in a DevOps, Cloud, or Infrastructure role.
• 1+ years of direct hands-on exposure to Amazon Connect setup and configuration.
• Demonstrable experience working with AWS services in a production environment.
• Amazon Connect
  • Experience setting up Amazon Connect instances end-to-end - queues, flows, routing profiles, agent hierarchy
  • Familiarity with Contact Flow design using the Amazon Connect flow editor
  • Basic understanding of Lex V2 bot integration with Amazon Connect
  • Knowledge of Amazon Connect CCP (Contact Control Panel) and agent workspace
• DevOps & Engineering
  • Hands-on experience with CI/CD tools such as AWS CodePipeline, CodeBuild, CodeDeploy, Jenkins, or GitHub Actions
  • Version control using Git - branching strategies, pull requests, and code reviews
  • Basic scripting skills in Bash, Python, or PowerShell for automation
  • Understanding of deployment environments (Dev / QA / UAT / Prod) and environment promotion practices
  • Familiarity with JSON / YAML for configuration files, CloudFormation templates, and flow exports

Preferred Qualification:

• AWS Certified Cloud Practitioner or equivalent certification

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.