Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• Experience as a software engineer, systems analyst, or technical analyst
• Experience supporting B2B, SaaS, platform, or infrastructure products
• Experience with regulated or high availability environments
• Technical & Platform Expertise
  • Candidates must demonstrate strong technical fluency and the ability to work deeply with engineering teams
  • Experience managing platforms, API, or system-based products
  • Ability to translate business needs into technical requirements and specifications
  • Working knowledge of system architecture, microservices, and integration patterns
  • Experience with API design, versioning, and lifecycle management
  • Understanding of scalability, reliability, performance, and security considerations
  • Comfortable discussing technical tradeoffs, constraints, and dependencies with engineering teams
  • Familiarity with cloud native architectures and infrastructure backed products
• Product Ownership & Delivery
  • TPM owns problem definition, prioritization, and delivery outcomes
  • Co-owns end to product lifecycle with Strategic/Business Product Manager from discovery through launch and iteration
  • Assists Strategic/Business Product Manager develop and maintain product roadmaps aligned to business and technical strategy
  • Prioritizes features using impact based frameworks (e.g., RICE, impact vs. effort)
  • Manages backlogs, releases, milestones, and dependencies
  • Drives MVP and iterative delivery using Agile methodologies
  • Ensures delivery of measurable outcomes, not just features
• Agile & Execution Leadership
  • Demonstrates strong execution discipline within modern delivery models
  • Experience working in Agile, Scrum, or Kanban environments
  • Leads backlog refinement, sprint planning, and release coordination
  • Partners with engineering on incremental delivery and continuous improvement
  • Supports dual track Agile (discovery + delivery)
  • Manages delivery risks, sequencing, and cross team dependencies
• Data Driven Decision Making
  • Use data to inform product decisions and measure success
  • Defines and tracks product KPIs and OKRs
  • Uses product analytics to guide prioritization and iteration
  • Experience with A/B testing, experimentation, and hypothesis validation
  • Ability to analyze data using SQL or analytics tools
  • Leverages insights from customer behavior, usage funnel, and retention analysis
• UX & Design Collaboration
  • Balances technical rigor with customer centered design
  • Partners closely with Product Design on UX/UI decisions
  • Translates complex technical capabilities into intuitive user experiences
  • Experience with user journey mapping, wireframes, and prototypes
  • Incorporates findings from usability testing and user research
  • Familiarity with design systems and accessibility standards
• Engineering & Developer Collaboration
  • Acts as a true partner to engineering teams
  • Works daily with engineering to clarify scope, feasibility, and sequencing
  • Influences without authority across engineering, design, and architecture teams
  • Comfortable reviewing technical designs and architectural proposals
  • Advocates for developer experience (DX) and platform usability
  • Balances speed, quality, and long term maintainability
• Stakeholder & Executive Communication
  • Communicates clearly across technical and non technical audiences
  • Strong stakeholder management and cross functional collaboration skills
  • Able to communicate technical concepts to business and executive audiences
  • Produces clear documentation, executive summaries, and roadmap updates
  • Aligns teams around priorities, risks, and trade offs
  • Drives alignment and decision making across organizations
• Tools & Platforms (Expected Familiarity)
  • Hands on experience with modern product and analytics tooling
  • Product tools: Jira, Confluence, Aha!
  • Design tools: Figma,
  • Analytics tools: Looker, SQL
  • API tooling: Postman
  • Cloud platforms: Azure
  • AI tools: Claude, CoPilot

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.