Technical Project Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Planning the release of software deliverables and release-related activities
• Develop and implement release strategies and schedules
• Lead release coordination activities with project management, software development, quality assurance, operations, DevOps and other departments to ensure successful product delivery
• Manage release processes for enhancement from testing through and production delivery
• Lead and coordinate the go-live activities including the gathering and execution of the deployment plans and checklists
• Schedule and conduct Deployment Plan Review meetings to discuss the tasks, timings and responsibilities related to releases 
• Conduct Release Readiness reviews for go-live
• Communicate release details and schedules to the stakeholders
• Provide continuous improvement feedback to the release process
• Identify the risks that can delay the release and manage them so that the scope, schedule, and quality of the release are not affected
• Ensure deployments are properly staffed
• Team with relevant development teams responsible for building the automation tools used to develop and deploy the software
• Maintain documentation related to procedures on build and release, various notification lists, and dependencies
• Monitor and report on release performance metrics, driving continuous improvement initiatives to enhance efficiency and effectiveness
• Continually working towards making improvements in the release process
• Maintaining a release repository and manage key information such as build and release procedures, dependencies, and notification lists
• Leverage AI copilots and LLM‑based tools to analyze release risk signals using logs, metrics, deployment history, and change data to support informed release decisions
• Produce AI‑assisted summaries of deployment readiness, incident patterns, and post‑release outcomes to enable faster stakeholder alignment and executive visibility
• Generate impact assessments, change narratives, and leadership‑ready release communications using AI to improve clarity, consistency, and speed of execution
• Utilize AI‑driven observability and AIOps platforms to detect anomalies before and after deployments and proactively reduce production risk
• Correlate release activity with performance, latency, error trends, and service health indicators to identify early warning signals and prevent customer impact
• Apply AI‑based techniques for predictive risk scoring of changes, supporting safer high‑frequency and concurrent release cycles
• Automate validation of release checklists, controls, and guardrails to ensure compliance with release governance and operational standards
• Drive continuous improvement of CI/CD pipelines and release workflows through AI‑driven insights, automation, and data‑informed optimizations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• PMP
• Experience with ITIL Service Management framework, SDLC
• Experience with (CI/CD) tools
• Risk management experience
• AGILE familiarity or experience
• Configuration management experience
• Release Management experience
• Change Management experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.