Healthy First Steps RN Case Manager - Jacksonville and surrounding areas, FL

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Schedule: Monday to Friday 8am-5pm

As an RN Maternity Case Manager, you'll wear many hats, and work in a variety of environments. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you'll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps; and a less stressed, more effective health care system for us all. Want more flexibility, want more autonomy? Work from your own home and coordinate a visiting schedule that is mutually beneficial to you and the members we serve.

This is a work from home position with working with the Healthy First Steps Program. Employee must reside in the state of Florida within the Jacksonville, FL and surrounding areas. 

If you reside in the state of Florida, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Making outbound calls to assess members' current health status (potential for field visits as well) 
• Take incoming calls from members 
• Identifying gaps or barriers in treatment plans 
• Providing patient education to assist with self-management 
• Interacting with Medical Directors on challenging cases 
• Coordinating care for members 
• Making referrals to outside sources 
• Coordinating services as needed (home health, DME, etc.) 
• Educating members on disease processes 
• Encouraging members to make healthy lifestyle changes 
• Documenting and tracking findings 
• Making 'welcome home' calls to ensure that discharged member receive the necessary services and resources

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current and unrestricted Registered Nurse license in state of Florida
• 3+ years of experience in a hospital setting, acute care, direct care experience within the OB and/or Maternity field
• 1+ years of experience working with MS Word, Teams, Excel and Outlook

• Reside in the Jacksonville metro area

Preferred Qualifications:

• Bachelor's Degree
• Case management experience
• Background in managing populations with complex medical or behavioral needs
• Experience with electronic charting
• Bilingual - Spanish
• Experience with arranging community resources
• Field-based work experience
• Knowledge of Florida Community Maternal Child Resources this ties into the need for recent maternity or OB experience

Soft Skills:

• Demonstrated solid organizational skills 

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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