Associate Technical Product Manager

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, "all other duties as assigned" will be expected for each position. The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products. The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or adjust current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude. The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the Optum Serve business line P&L owners and is responsible for cross-functional stakeholder management, including (but not limited to) design, engineering, scrum teams, and business leaders. To deliver on the organization's responsibility, the Associate Tech Product Manager position conducts the following:

• Supports jobs to aid product managers and teams

• Understands the "what & why" of user stories, their relationship to features, and how each may impact the user

• Demonstrates empathy for the customer journey; understands applicable personas

• Identifies and appropriately leverages SMEs

• Understands overall product strategy and roadmap

• Understands the demand, priorities, and scrum team capacity

• Ensure user stories are directly tied to OKRs

• Supports team in decomposing features into manageable user stories and collaborates with Business Partners to gather any information required for user story creation

• Supports backlog prioritization

• Collaborates with team well, positively influencing user story outcomes

• Attends training to further advance knowledge

• Operates in an ambiguous and dynamic environment and adopts a growth mindset

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• HS Diploma or GED equivalent

• 1+ years of experience in product management or technology delivery roles

• 1+ years of experience working in an agile or scaled agile development environment

• 1+ years of experience in analyzing customer needs, customer engagement, and product performance

• 1+ years of experience executing work across matrixed product teams

• If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

• United States Citizenship

 Preferred Qualifications:

• Undergraduate degree or equivalent experience

• Certified Scrum Product Owner

• LESS certification

• Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

• Experience with application development and software integration

• Solid research and problem-solving skills

• Ability to use quantitative and qualitative data to make recommendations

• Ability to use straightforward, structured communication when connecting with stakeholders

• Demonstrated ability to achieve goals in a matrix environment 

• Experience in Healthcare

• Experience working with state or federal government clients, including the bidding and implementation process

• Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency.
  

 *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $60,200 to $107,400 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.    

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN