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Business Process Analyst - Remote

La Crosse, Wisconsin

Caring. Connecting. Growing together.

With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.

Business Process Analyst - Remote

Requisition number: 2397691 Job category: Business & Data Analytics Primary location: La Crosse, Wisconsin Date posted: 11/11/2026 Overtime status: Non-exempt Travel: No

Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.

Think of this as a triple play. You have Fortune 6 global operations. You have a complex, matrix organization with dozens of interrelated business units. And you have a fast-paced, intense culture where everyone is pushing the envelope. Now, you can step into this challenge and help create new business process solutions that raise the performance of our health care system for years to come. As a Business Process Analyst, you'll be in the driver's seat on vital projects that have strategic importance to our mission. If you're ready to play in the big leagues, it's your move.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

  • Create, control, and improve end-to-end business processes
  • Lead process design and project implementation teams in process improvement activities
  • Create quality reporting, analysis, and audits for developing plans and programs to support continuous quality improvement
  • Assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs

You won't be any ordinary Business Process Analyst. You'll be hitting on all cylinders every moment of every day.

You will create process design, implement projects, diagnose process improvement opportunities, and develop solutions in the quest for better health care. You'll be expected to quickly adapt to change in a very fluid environment and collaborate with multiple stakeholders to agree on solutions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

  • 2+ years of experience with business analysis and process improvement
  • 1+ years of specific experience with documenting processes and practices, often in accepted project methodology artifacts
  • 1+ years of experience with MS Project, Word, Excel, PowerPoint, and Visio
  • Ability to communicate and present complex information to executive leadership
  • Ability to work standard work hours in CST time zone 
  • United States Citizenship 

Preferred Qualifications

  • 2+ years of experience Lean or Agile
  • Amazon Web Services (AWS) experience 
  • SQL or Tableau experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

Life

Resources and support to focus on what matters most to you, in every facet of your life.

Emotional

Education, tools and resources to help you reduce and manage stress, build resilience and more.

Physical

Health plans and other coverage to support wellness for you and your loved ones.

Financial

Benefits for today and to help you plan for the future, including your retirement.

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