Compliance Consultant - Remote

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This role helps strengthen an effective, practical, and business-aligned Compliance Program across its three pillars: Prevention, Detection, and Correction. The consultant partners with business leaders and cross-functional stakeholders to translate federal requirements and contractual obligations into sustainable controls, identify and assess compliance risk, and help drive timely corrective action.  

As a Compliance Consultant, you will serve as a trusted compliance partner supporting Optum Serve businesses that perform work for U.S. Government customers. You will monitor regulatory and contractual developments, advise stakeholders on compliance expectations, support risk-based monitoring and auditing, and help the organization resolve identified issues. The role requires sound judgment, strong collaboration, clear communication, and the ability to move complex work from analysis through execution.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities: 

• Prevention: Build awareness and reduce compliance risk
  • Interpret and help operationalize applicable laws, regulations, federal acquisition requirements, contractual clauses, policies, and customer obligations in partnership with Legal, Contracts, Security, Human Resources, Operations, and other stakeholders
  • Develop, implement, and maintain compliance policies, procedures, standards, playbooks, and other guidance that support consistent execution across the business
  • Identify compliance stakeholders, process owners, and governance forums needed to implement and sustain effective compliance controls
  • Develop and deliver role-based compliance training and communications for employees, leaders, vendors, and other relevant audiences; assess understanding and support completion of required training
  • Provide practical compliance consultation during business initiatives, process changes, customer engagements, and control design to help address risk before issues occur
  • Monitor changes in the regulatory, enforcement, and federal contracting environment; evaluate potential business impact and communicate emerging requirements and risks
  • Promote a culture of integrity, accountability, and open communication by building trusted relationships and making compliance requirements understandable and actionable
• Detection: Monitor, assess, and surface potential issues
  • Plan and perform risk-based compliance monitoring, testing, reviews, and audits to evaluate adherence to legal, regulatory, contractual, and internal requirements
  • Gather, validate, and analyze data from relevant systems and business processes to identify control gaps, exceptions, patterns, trends, and emerging compliance risks
  • Develop and maintain compliance assessments, workpapers, scorecards, dashboards, key compliance indicators, and reports that provide clear, evidence-based insight into program effectiveness
  • Support regulatory, contractual, customer, and internal audits by coordinating information, assessing evidence, tracking requests, and helping ensure accurate and timely responses
  • Evaluate reported concerns and potential compliance issues, engage appropriate stakeholders, and support escalation in accordance with established processes
  • Communicate monitoring and audit results to business owners and leaders, clearly explaining the requirement, evidence reviewed, risk, and recommended actions
• Correction: Resolve issues and strengthen controls
  • Partner with business and functional owners to assess identified compliance issues, determine scope and impact, and conduct or facilitate root-cause analysis
  • Develop, document, and coordinate corrective action plans that include clear actions, accountable owners, milestones, due dates, evidence requirements, and escalation paths
  • Track corrective actions through closure, challenge incomplete or unsupported remediation, and verify that required evidence demonstrates implementation
  • Perform or coordinate sustainability and effectiveness reviews to determine whether corrective actions are operating as intended and reducing recurrence risk
  • Prepare clear, accurate, and audience-appropriate issue summaries, corrective action updates, and regulatory or customer response materials
  • Use lessons learned from audits, monitoring, concerns, and corrective actions to recommend improvements to policies, training, controls, governance, and reporting
• Additional Accountabilities
  • Serve as a key resource on complex or high-priority compliance matters and provide thoughtful, business-practical guidance
  • Lead or support cross-functional compliance projects and working sessions, including defining work plans, coordinating deliverables, and driving decisions to closure
  • Review work products and provide constructive recommendations that improve quality, consistency, and defensibility
  • Maintain knowledge of Optum Serve business processes, products, customers, contracting practices, vendors, and delegated activities relevant to assigned responsibilities
  • Identify program best practices and opportunities to improve the efficiency, consistency, and effectiveness of compliance activities
  • Provide exceptional service to internal and external stakeholders by communicating clearly, meeting commitments, and seeking opportunities to educate
  • Perform other duties as assigned. Minimal travel may be required based on business needs
    
    
    

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 5+ years of experience in government contracting, regulatory compliance, legal, health care, managed care, health insurance, privacy, audit, risk, or a related field
• Experience interpreting and applying complex laws, regulations, contractual requirements, policies, or standards within business operations
• Experience conducting or supporting compliance monitoring, auditing, risk assessments, investigations, issue management, or corrective action activities
• Experience collaborating across functions and influencing outcomes in a matrixed environment
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Demonstrated ability to communicate complex information clearly in writing and verbally to operational teams, internal partners, external stakeholders, and executives
  
  
  

Preferred Qualifications: 

• Relevant professional certification, such as CHC, CHPC, CCEP, CCEP-I, CPCO, CIA, CFE, or PMP
• Experience supporting a federal government contractor, health care organization, or other highly regulated business
• Experience developing risk-based monitoring or audit plans, corrective action plans, compliance dashboards, or executive-level reports
• Project management experience, including organizing complex work, managing competing priorities, and coordinating multiple stakeholders
• Working knowledge of federal acquisition requirements, government contract compliance, or customer-specific contractual obligations
  
  

What You Can Expect

You will work in a collaborative environment where compliance is expected to enable responsible business execution, not simply identify requirements. Success in this role means bringing clarity to complex issues, creating practical and sustainable solutions, and helping stakeholders prevent, detect, and correct compliance risk.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.