Practitioner Recruitment Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Practitioner Recruitment Coordinator (PRC) will recruit practitioners to perform services through subcontractors of LHI's network for LHI initiatives.  Create, build, and maintain a geographically accessible, stable, and quality network that achieves compliance and requested service fulfillment.  Analyze, qualify, and screen practitioner candidates.  Communicate daily with subcontracted healthcare professionals and administrative staff as well as internal departments.  Maintain practitioner files, enter data into customized computer systems, and analyze and report on provider network needs and maintenance.

Schedule: Monday through Friday from 8:00AM - 5:00PMCST. The schedule will be determined by the supervisor upon hire.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Recruit practitioners utilizing existing network practitioners, subcontracted provider agencies, web searches and online job posting resources, cold calling, and referencing databases in order to identify candidates
• Screen potential candidates for necessary qualifications and determine if candidates' skill set meets Optum Services business needs
• Educate candidates on role requirements to ensure collaborative agreement and understanding of services
• Assess and resolve practitioner and market/recruitment needs and concerns
• Assist with all steps of the required onboarding process for each initiative as well as maintenance of the Practitioner Network to include inactivating and temporarily inactivating practitioners based on business need
• Analyze applicable reports and identify all Healthcare Practitioners needing onboarding assistance
• Manage and optimize practitioner job advertisements on multiple recruitment platforms, including Indeed, ZipRecruiter, and other online job boards, ensuring postings are current, compliant, and aligned with recruitment strategies to attract qualified candidates
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 3+ years of recruiting experience and/or applicable military experience   
• 1+ years of related experience (provider relations, network management, customer service or negotiations)
• Intermediate level of computer skills including Microsoft Office programs to include word processing, managing files and record keeping, other office procedures and skills
• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service 
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)

Preferred Qualifications:

• Subcontracting experience
• Healthcare Practitioner recruiting experience
• Database experience/education
• Experience utilizing financial models and analysis in negotiating rate structures
• Knowledge of principles and processes for providing customer service
• Knowledge and understanding of military culture and protocol

Soft Skills:

• Ability to work independently and as a team, and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers and team members
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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