RN - Clinical Operations Trainer, Quality Assurance QA - Remote

Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Oversee and participate in the development of training materials and training modules
• Evaluate training processes, tools and activities for effectiveness. Monitor and report the effectiveness of training to Center of Excellence Training Manager
• Perform quality assurance (QA) and report audit findings to Center of Excellence Training Manager
• Research and recommend new training techniques and new training resources to Center of Excellence Training Manager
• Conduct on and off-site training programs for staff
• Center of Excellence Training Manager in all duties as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Accredited Associate's Degree in Nursing (ADN) OR Bachelor's Degree in Nursing (BSN)
• Current RN license in state of residency  
• 3+ years of experience in a clinical environment as a Registered Nurse 
• Training of medically related education and clinical experience
• Knowledge of effective adult learning principles and writing techniques in order to assist in development of training materials and deliver instructional training programs 
• Intermediate knowledge of Microsoft Office, database experience 
• Understanding of regulatory standards and their application to various examinations and documents
• Proven ability to use clinical judgement to interpret test results
• Proven ability to lead or direct in a classroom environment 
• Proven excellent critical thinking skills in order to monitor the quality assurance practices of staff
• Proven excellent verbal and written communication skills with the ability to effectively interact and communicate with a wide variety of personality and learning styles
• Demonstrated solid organizational and time management skills
• Equivalent combination of education, experience and/or applicable military experience will be considered

Preferred Qualifications:

• National Career Readiness Certificate
• 2+ years demonstrated experience in designing/developing and implementing professional training materials and conducting training in a business/academic environment, preferably in a healthcare industry
  • Or equivalent combination of education, experience and/or applicable military experience will be considered
• Experience with military screenings 
• Leadership and/or military experience 
• Knowledge of adult learning concepts
• Training experience in a healthcare setting
• Knowledge of effective training and writing techniques in order to design, develop and deliver instructive training
• Knowledge of learning styles
• Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook, and PowerPoint
• Visio, Adobe Acrobat, PowerPoint, Instructional Design software (Articulate, Captivate) 
• Proven excellent communication skills in order to communicate ideas in a structured and logical manner both verbally and written
• Proven ability to use experience and judgment to plan and accomplish goals while performing a variety of tasks requiring a wide degree of creativity
• Proven excellent verbal and written communication skills
• Proven effective editing and proofreading skills 
• Proven ability to communicate effectively with a wide variety of personality styles
• Proven detailed oriented, demonstrated ability to work independently, and proven organizational skills 
• Proven ability to prioritize projects and multi-task while meeting critical deadlines
• Proven effective problem-solving skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.