Clinical Administrative Coordinator

This position is Remote in Las Vegas, NV. If you are located within commutable distance to the office at 2720 North Tenaya Way, Las Vegas, NV 89128, you will have the flexibility to work remotely* as you take on some tough challenges.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Clinical Administrative Coordinator, you'll thrive in a high-volume, fast-paced environment where strong communication and professionalism are essential. You'll need to be detail-oriented, efficient, and able to stay composed in high-pressure situations while delivering a positive experience. Success in this role requires strong independent problem-solving skills, the ability to manage inquiries end-to-end, and a consistent focus on accuracy, timely resolution, and meeting productivity standards.

This position is full-time (40 hours per week)  Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work some overtime and weekends. Based on business needs may be required to come on-site at the office located 2720 North Tenaya Way, Las Vegas, NV  89128.

Primary Responsibilities:

• Manage administrative intake of provider/ facility. This includes fax, phone and web-based application requests.
• Ensure collaborative communications with hospitals, clinics, and outpatient facilities to manage requests for services.
• Monitor assigned web portal submissions to ensure timely processing.
• Process through data entry, incoming prior authorizations, including intake and concurrent reviews by way of reviewing received clinicals, and verifying insurance eligibility.
• Assist the clinical staff with ensuring all documents pertaining to each case are included/uploaded in the necessary system, as well as notate items in chart/case files accurately.  
• Ensure compliance with generating appropriate letters per case needs. 
• Willingness to learn new systems and procedures
• Will require a hybrid in office rotation based on administrative business needs.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience  
• Must be 18 years of age OR older
• 2+ years of clinical administrative experience supporting front office operations in healthcare settings such as hospitals, physician offices, insurance company or medical clinics
• Experience with Microsoft Word (create documents), Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management)
• Based on business needs may be required to come on-site at the office located 2720 North Tenaya Way, Las Vegas, NV  89128.
• This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work some overtime and weekends.

Preferred Qualifications:

• Experience working with ICD-10 and CPT codes.
• Experience working in a high volume, non customer facing environment
• Experience with insurance verification processes

Telecommuting Requirements:

• Reside within commutable distance to the office at 2720 North Tenaya Way, Las Vegas, NV 89128.
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Strong attention to detail
• Ability to manage multiple tasks and prioritize effectively
• Willingness to learn new systems and procedures
• Willingness to support team goals and adapt to changing needs
• Clear and professional verbal and written communication
• Clear and professional verbal and written communication

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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