Senior Business Systems Specialist

This position is Onsite. Our office is located at 2720 N Tenaya Way, Las Vegas, 89128.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Senior Business Systems Specialist, you will play a critical role in designing, developing, and delivering high-quality system solutions that support our applications, products, and enterprise technology initiatives.

If you're looking for a role where you can leverage your skills to connect people, translate ideas into action, and drive meaningful outcomes, this could be the perfect fit.

What are the reasons to consider working for UnitedHealth Group? Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement - up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: Health insurance plans - UnitedHealthcare

This position is full time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00 am - 6:00 pm PST. It may be necessary, given the business need, to work occasional overtime. 

We offer 4 - 8 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Training will be conducted onsite.

Primary Responsibilities:

• Consult with business users and technology specialists to define business processes and serve as a liaison between both groups
• Perform comprehensive business analysis to identify needs and recommend solutions
• Define project objectives, scope, and develop detailed business and technical requirements
• Act as a business liaison to refine, clarify, and document requirements
• Collaborate with stakeholders to communicate, validate, and gain approval on requirements
• Ensure delivered solutions align with and meet business needs
• Provide technical support for system development, including new implementations, enhancements, and ongoing maintenance within the Microsoft Suite
• Leverage technology to design and enable effective business solutions
• Analyze routine business issues, identify root causes, and recommend corrective actions
• Produce, publish, and distribute scheduled and ad hoc client and operational reports on product, process, and technology performance
• Define and manage project scope and objectives throughout the project lifecycle
• Escalate risks, issues, and concerns to the Manager and Analyst Leads as appropriate

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent experience
• Must be 18 years of age OR older
• 1+ years of current experience and / OR education with evaluating and analyzing data using SQL OR other programming languages
• 1+ years of experience with working in a professional setting utilizing Microsoft Suite applications (including any of the following: Microsoft Word (create correspondence), Microsoft Excel (ability to sort, filter, and create simple spreadsheets), Microsoft Access (database management), OR Microsoft Outlook (email and calendar management)
• Must be willing to interview onsite at 2720 N. Tenaya Way, Las Vegas, NV, 89128
• Must be willing to work onsite at 2720 N. Tenaya Way, Las Vegas, NV, 89128
• Ability to work any of our full-time (40 hours / week), 8-hour shift schedules during our normal business hours of 6:00 am - 6:00 pm PST from Monday - Friday. 

Preferred Qualifications:

• 2+ years of experience in utilizing Visual Basic to automate and enhance Microsoft Suite Processes
• 1+ years of experience in a technical OR metrics - based environment
• 1+ years of experience with analyzing and solving customer problems in an office setting environment
• 1+ years of experience in using Microsoft Access OR other relational database to create reporting and interactive User Interfaces for large amounts of users
• VBA in a professional setting
• Healthcare Industry experience
• Experience in Claims Analysis
• Experience in Facets
• Experience in Project Management and Project Management Life Cycle
• Experience in provider OR product configuration

Essential Skills:

• Problem Solving mindset
• Explain complex technical concepts in simple terms
• Take initiative to figure things out end-to-end 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 - $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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