Reporting Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

Do you have a background in reporting or data visualisations? Ready to kick-start a rewarding career in healthcare technology? 

At our newest Electronic Health Record Centre of Excellence in Letterkenny, Ireland, we're assembling a dynamic team committed to revolutionising the healthcare industry. Our mission is simple: to make the healthcare system work better for everyone. Here, you'll collaborate with some of the brightest minds in the field, and what's even more exciting is that prior Epic / electronic health records experience isn't necessary!

We're building a cutting-edge electronic healthcare records and analytics services capability, harnessing the collective expertise of our clinical, consulting, delivery, technology, and operations teams. When you join our team as EHR Reporting Analyst, you'll embark on a comprehensive training programme that equips you with the skills and knowledge needed to excel in your assigned area. You'll become a vital part of our efforts to enhance healthcare technology and improve patient care. 

We're interested in individuals with experience handling and manipulating data and building reports, ideally with ideally with Microsoft SQL Server and visualisation skills (Tableau, PowerBI or similar). Solid candidates will be able to demonstrate self-motivation and team collaboration. Epic training will be provided. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.  

Please note: There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Creating solutions out of Epic data repositories such as raw extracts, visual reports, and dashboards sourced from Microsoft SQL Server databases 
• Analyse customer reporting inventory and identify opportunities to consolidate, optimize, or decommission reports that are no longer needed 
• Utilizing SQL to create new solutions, modify existing content, and distribute the data to users and third-party vendors 
• Extracts Epic data utilizing approved BI tools with SQL code 
• Assists with Epic upgrades/updates as reporting analyst for the Epic Clarity data models 
• Configure and test Epic-released foundation reports and dashboards 
• Review peer reports for data accuracy and efficiency 
• The BI Developer may create new reports, using third party report writing tools to display Epic data 
• Communicate effectively with report consumers to explain the data and the logic behind it 

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Proven experience building reports and data visualizations
• Proven experience working with Microsoft SQL Server or other relational database platforms
• Proven ability to troubleshoot technical issues related to reports, including reviewing scripts and database issues
• Proven experience facilitating meetings and feedback sessions to enhance reporting and implement process improvements
• Demonstrated proficiency in Microsoft Office applications, including Excel, PowerPoint, and SharePoint

Preferred Qualifications:

We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.  

• Degree in Data Analytics, Business Analysis, or a related discipline
• Epic certification in relevant modules
• SQL Server certification
• Proven experience working with Tableau, Power BI, or similar data visualization tools
• Proven experience using Microsoft Project and/or Visio
• Proven experience working with Microsoft SQL Server Integration Services (SSIS), Visual Studio, or similar technologies
• Proven experience gathering and documenting business requirements

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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