Senior Behavioral Intake Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

Must have experience working with the Developmentally Disabled or Behavioral Health Population.

Shift Start/End Time: 40 hours per week, Monday - Friday; starting at 7:30 AM (7:00 AM Tuesday) and limited evening or weekend appointments possible 

If you reside in the state of Arkansas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:  

• Administers field based Independent Assessments to beneficiaries
• Requires daily travel to and from appointments at Provider offices, beneficiary homes, and other community meeting locations within areas served by Arkansas Department of Human Services
• Communicates in a culturally sensitive manner to individuals whose support needs are being assessed within the mental health and/or developmentally disabled populations 
• Prioritizes and organizes own work to meet deadlines
• Requires little assistance with standard and non-standard requests 
• Works with supervisors to solve more complex problems  
• Prioritizes and organizes own work to meet agreed upon deadlines 
• Works with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Bachelor's degree in counseling, psychology, social work, or related field
• 2+ years of experience working directly with beneficiaries having developmental disabilities, preferably in face-to-face settings, as this role will be working with developmentally disabled beneficiaries  
• 1+ years of experience working directly with the mental health population, preferably in face-to-face settings, as this role will be working with behavioral health beneficiaries
• Ability to meet any requirements of a Qualified Developmental Disability Professional (QDDP), as this role is serving developmentally disabled beneficiaries
• Ability to drive long distances, sit for 1-3 hours, and carry 5-10 pounds of equipment
• Ability to navigate a Windows based environment and create, edit, save, and send documents utilizing Microsoft Word; and the ability to navigate Outlook and conduct Internet searches
• Access to reliable transportation and valid US driver's license

Physical Requirements: 

• The ability to transport 5-10 pounds regularly (lap top computer, hot spot, and cell phone)
• The ability to drive long distances and sit for 1-3 hours at any point in time  
• The ability to respond quickly to sounds
• The ability to move safely in confined spaces
• The ability to see and respond to challenging situations 
• The ability to navigate/drive in various weather situations
• The ability to display sound knowledge of road safety regulations
• The ability to display a working knowledge of local roads and routes
• The ability to utilize maps, GPS systems and car manuals

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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