Clinic Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Senior Clinic Manager provides operational oversight and staff guidance for a market of clinics under the supervision of the Director of Clinical Services. This role supports daily clinic operations in partnership with the Managing Nurse Practitioner.

Reasonable Accommodation: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Primary Responsibilities:

• Assist with the creation and implementation of policies and procedures that support clinic staff and patient care
• Manage clinic scheduling across the market, including clinical and administrative coverage for multiple clinics
• Proactively identify market staffing needs based on growth trends and individual clinic requirements
• Manage all administrative and clinical hiring needs within the market
• Assist with the selection, orientation, and ongoing training of clinic staff, including Nurse Practitioners, infusion RNs, LPNs, and medical receptionists, with a focus on operational processes
• Travel between multiple clinics within the market as needed
• Supervise Administrative Assistants

Work Environment and Physical Requirements:

• This role operates primarily in a clerical office and clinical setting and routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. The position is largely sedentary and may require standing, walking, reaching, lifting, carrying, pushing, or pulling in accordance with business and clinic needs.

Position Type and Expected Hours of Work:

• This is a full-time, exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change based on business needs. The employee must be able to be on-call and available as business needs require.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• High school diploma
• Basic Life Support/CPR certification required upon hire
• 2+ years of experience in an infusion setting
• Experience managing clinical and/or administrative staff
• Proficiency with Microsoft Word, Outlook, and Excel
• If the employee is an RN, ONS Fundamentals of Chemotherapy and Immunotherapy Administration Certification must be obtained within 90 days of hire
• Ability to travel between multiple clinics within the assigned market as needed

Preferred Qualifications:

• Bachelor's degree
• 5+ years of experience in an infusion setting

Potential Occupational Safety and Health Hazards:

• Office and ergonomic hazards
• Poor lighting and eye strain
• Indoor air pollution and fire safety hazards
• Clinical hazards, including bloodborne pathogens
• Warehouse and biomedical hazards
• Personal safety hazards

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.