Content Management Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced Content Operations Manager to oversee the day to day management, accuracy, and governance of our content repository. This role is ideal for someone who thrives in a structured, fast paced environment and can support enterprise-level content workflows, including AI enabled processes, compliance requirements, and cross functional coordination.

You will partner closely with marketing, product, and operations teams to ensure content is organized, accessible, and optimized for business needs and campaign execution.

Primary Responsibilities:

• Content Operations & Repository Management
  • Manage daily operations of the content repository, ensuring accuracy, accessibility, version integrity, and compliance
  • Execute content development and maintenance workflows, including version control, metadata tagging, and structured documentation
  • Support the deployment and adoption of AI-driven tools to streamline content creation, updates, and quality checks
• Cross Functional Support & Workflow Coordination
  • Collaborate with marketing, product, and campaign teams to ensure timely delivery and availability of content for launches and strategic initiatives
  • Monitor content usage, engagement, and performance metrics; identify opportunities for operational improvements and process efficiencies
• Governance & Compliance
  • Assist in content governance activities such as audits, taxonomy updates, and adherence to content standards, guidelines, and regulatory requirements
  • Maintain high-quality records and ensure consistent execution of content lifecycle management best practices
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in marketing, communications, information management, or a related field
• 5+ years of experience in content management, marketing operations, content strategy, or related discipline
• Solid familiarity with content management systems (CMS), digital asset management (DAM) tools, and AI-enabled content workflows
• Proven exceptional organizational skills, attention to detail, and the ability to manage multiple priorities with accuracy
• Proven effective communication and collaboration skills; comfortable working with cross functional teams

Preferred Qualifications:

• Experience in a highly structured or regulated environment
• Proven operational mindset with the ability to improve processes and streamline workflows
• Curiosity and interest in leveraging AI to enhance content systems and efficiency
  

Work Arrangement

• Willing to work on US Shift Schedule (between 8PM-6AM PHL Time)
• Hybrid set-up (3 days onsite, 2 days WFH)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.