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Research Analyst - Multiple Sites
Makati City, Philippines; Philippines; Cebu City, Philippines; Davao City, Philippines; City of Muntinglupa, Philippines
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a detail-oriented and analytical Research Analyst to support business research, content management, data analysis, and project coordination activities. The ideal candidate will have experience working with large datasets, managing research-related initiatives, and delivering accurate, actionable insights to stakeholders.
This role requires strong organizational skills, the ability to manage multiple priorities, and proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
Primary Responsibilities:
- Conduct research and analysis to support business initiatives and strategic projects
- Gather, organize, validate, and maintain large datasets to ensure data accuracy and integrity
- Develop reports, presentations, dashboards, and research summaries for stakeholders
- Support content management activities, including data tracking, documentation, and information organization
- Coordinate and manage assigned projects, ensuring timelines and deliverables are met
- Analyze trends, identify insights, and provide recommendations based on research findings
- Collaborate with cross-functional teams to address business questions and research requirements
- Maintain process documentation and support continuous improvement initiatives
- Present findings and key observations in a clear and concise manner to business partners
- Ensure compliance with established quality standards and operational procedures
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 5+ years of relevant experience in research, project management, business analysis, clinical research, or related fields
- Experience managing projects and working with large volumes of data
- Advanced proficiency in Microsoft Office applications, particularly:
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Proven solid analytical and problem-solving abilities
- Proven solid content management and organizational skills
- Proven excellent written and verbal communication skills
- Proven ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications:
- Bachelor's degree in any discipline
- Experience in healthcare, clinical research, business research, or analytics environments
- Experience creating reports and performing data analysis
- Knowledge of SQL and/or Oracle databases
- Demonstrated ability to learn new tools, systems, and business processes quickly
- Demonstrated solid teamwork and stakeholder management skills
Competencies
- Analytical Thinking
- Attention to Detail
- Project Coordination
- Data Management
- Research Methodologies
- Communication Skills
- Collaboration and Teamwork
- Time Management
- Adaptability and Continuous Learning
Work Schedule
- Night shift alignment supporting U.S. business hours
- Work-from-home arrangement, subject to business and location requirements
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.
Benefits
Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
Life
Resources and support to focus on what matters most to you, in every facet of your life.
Emotional
Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical
Health plans and other coverage to support wellness for you and your loved ones.
Financial
Benefits for today and to help you plan for the future, including your retirement.
We’re honored to be recognized for our exceptional work culture
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