SailPoint ISC/IIQ Business Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role must perform Individual Contributor role for IAM projects. Candidate should be able to manage his/her deliveries and should be able to establish, strengthen and nurture relationships with clients. Business Analyst profiles will also be suited here. If candidate is Engineer or Business analyst or can work in both capacity its good to have that.

Primary Responsibilities:

• 1-2 large SailPoint ISC or IIQ implementation as Business Analyst or Implementation Engineer. BA is mandatory and if analyst experience is there it would be preferable
• Be able to do work as individual contributor for IAM related deliverables
• End to end ownership as Business Analyst, business enabler for successful implementation of SailPoint ISC with all the modules and onboarding of various types of trusted and target applications
• Working with clients to support user acceptance testing, debugging and migration to production environments
• Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations
• Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents
• Maintain a solid client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/standards relevant to the client's business
• Act as liaison between business teams, InfoSec, IAM operations, engineering, auditors, and project managers
• Facilitate requirement workshops, solution walkthroughs, and UAT planning sessions
• Create and execute test cases, UAT test scripts, and support defect management for SailPoint IIQ/ISC enhancements
• Validate onboarding of new applications, schema mappings, and certification workflows
• Maintain up-to-date documentation including Functional specs, Process flows (Visio), IAM standards and procedures, Application onboarding artifacts
• Ensure alignment with security, audit, and compliance requirements Able to drive the client and application team calls for application onboarding
• Use case design, Solution Requirements Specification and mapping business requirements to technical requirements (Traceability Matrix)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• Solid understanding of Identity Access Management concepts
• Business Analyst experience on end-to-end implementation of Identity and Access Management including SailPoint Identity Security Cloud and/or SailPoint Identity IQ
• Hands-on for requirements collection, documentation of Business Requirement Document and testing experience
• Understanding the business requirement and converting that into low level design and development artifacts
• Proven to have completed at least 1-2 implementations as engineer or business analyst
• Proven advanced written and verbal communication skills and presentation skills
• Proven to analyze and improve identity governance processes including Automated provisioning/deprovisioning, Offshore/onshore workforce onboarding flows, Role-based access control (RBAC), Separation of Duties (SoD) policies

Preferred Qualification:

• PAM knowledge also Privileged Access Management

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.