Senior Technical Project Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Technology Project Analyst is an experienced individual contributor responsible for independently leading project workstreams, driving execution, and delivering technology initiatives aligned to business outcomes.

This role requires solid ownership, proactive stakeholder engagement, and the ability to integrate emerging technologies, including AI, into existing operational workflows to improve efficiency, accuracy, and scalability.

The analyst serves as a key bridge between technical teams and business stakeholders, ensuring solutions are both technically sound and aligned to business priorities.

Primary Responsibilities:

• Project Execution and Delivery
  • Independently develop, manage, and execute project plans, including milestones, dependencies, and resource coordination
  • Own end-to-end delivery of assigned workstreams with accountability for timelines, quality, and outcomes
  • Monitor progress and ensure alignment with delivery metrics and organizational standards
  • Coordinate across global teams, ensuring effective execution across time zones (US and offshore alignment)
• Stakeholder Engagement and Communication
  • Act as a primary point of contact for stakeholders and project sponsors
  • Provide clear, structured, and proactive updates to leadership
  • Facilitate meetings, stand-ups, and reviews to drive alignment and decision-making
  • Ensure communication is concise, business-focused, and audit-ready
• AI Enablement and Process Innovation
  • Identify opportunities to embed AI capabilities into existing workstreams (eg, automation, data analysis, reporting, decision support)
  • Partner with technical teams to design, test, and operationalize AI-enabled solutions within business processes
  • Improve efficiency by reducing manual effort through automation and intelligent workflows
  • Evaluate effectiveness of AI implementations and recommend enhancements based on measurable outcomes
  • Contribute to continuous improvement initiatives by leveraging AI and emerging technologies
• Planning, Analysis and Problem Management
  • Conduct needs assessments, impact analysis, and root-cause investigations
  • Proactively identify issues and develop mitigation and resolution plans
  • Support cost/benefit and operational analysis to guide decisions
• Risk and Issue Management
  • Identify risks early and drive mitigation strategies across stakeholders
  • Track and manage issues with clear ownership and escalation paths
  • Ensure risks and issues are documented and audit-ready
• Governance and Documentation
  • Maintain project artifacts including status reports, documentation, and tracking logs
  • Ensure adherence to Agile, Waterfall, or hybrid methodologies
  • Produce structured, reusable documentation for knowledge transfer and compliance
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Science or similar field
• 5+ years of experience in cybersecurity, technology project coordination, analysis, or delivery roles
• Experience working in global delivery models (onshore/offshore coordination)
• Experience enabling or supporting AI-driven or automation-based solutions within business processes
• Demonstrated ability to own and deliver workstreams independently
• Demonstrated solid analytical skills with ability to translate data into actionable insights
• Proven excellent communication skills with ability to engage stakeholders across geographies

Preferred Qualifications:

• Certifications related to Six Sigma, Project Management, or Cybersecurity
• Experience in enterprise technology domains (e.g., security, infrastructure, or software delivery)
• Experience with data and reporting tools (Excel, Power BI, SQL)
• Familiarity with automation tools, data platforms, or AI-enabled solutions

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes,  an enterprise priority reflected in our mission.