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Client Health Strategies Consultant - US Remote
Minnetonka, Minnesota
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The Client Health Strategies Consultant assures representation of the customer internally and assists in the development and implementation of health and wellness activities in support of group Medicare Advantage (MA). This position is a client-facing role that will collaborate with the customer, URS account management team, solutions and analytic team, marketing team, and URS clinical leadership.
This position will focus on supporting the URS wellness team, coordinate with other functions to manage member and/or client virtual site systems, assist with client communication and marketing strategies, complete all assigned projects, and support customers on all programs embedded in the Group MA plan or any supplemental benefits and services.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Virtual Education Center (VEC) - manages custom site requests, larger site maintenance needs, annual updates from subject matter experts (SMEs), etc.
- Manages open enrollment virtual meetings and reservations via the VEC on behalf of clients (reduces in-person meetings)
- Virtual Information Center (VIC) - manages custom site requests and updates, overall site maintenance, annual updates from SMEs, etc. on behalf of clients
- Assists with monthly wellness communications and marketing strategies directly to clients and members in collaboration with our internal marketing team and external vendors
- Assist with coordinating and conducting in-person events for group MA wellness program, including acquisition and delivery of program collateral (i.e., brochures, flyers, giveaways, signage, etc.)
- Collaborate with internal business partners to improve wellness program deployment with existing member benefits and resources
- Custom client reporting to include development of wellness program dashboard, standard reporting, ad hoc reporting, etc.
- Share with internal business partners the voice of the customer to identify potential programming options
- Assist with vendor identification, outreach, and onboarding of new vendors
- Collaborate with the Associate Director, Supplier Diversity in identifying and contracting with diverse vendors
- Ensure fulfillment of client expectations and contract requirements
- All other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 2+ years of experience working with Microsoft Office Suite (Word, Excel and PowerPoint)
- 1+ years of experience in health and wellness program development and/or instruction; wellness certification(s)
- 1+ years of experience in working with various social media platforms
- 6+ months of experience in digital marketing strategies
- Ability to travel up to 25% domestically
Preferred Qualification:
- Health Coach, Health Finess Instructor, Wellness or relevant Certification
Soft Skills:
- Effective interpersonal skills, influence, collaboration, and listening skills in understanding customer needs
- Excellent planning and organizational skills; able to work on multiple projects simultaneously
- Clear and concise written & verbal communication skills
- Solid presentation skills
- Ability to develop custom campaigns/programs and oversee development of materials
Excellent analytical and problem resolution skills
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Benefits
Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
Life
Resources and support to focus on what matters most to you, in every facet of your life.
Emotional
Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical
Health plans and other coverage to support wellness for you and your loved ones.
Financial
Benefits for today and to help you plan for the future, including your retirement.
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