Marketing Manager, Medicare Consumer Education Strategy - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As part of UnitedHealthcare Government Programs, UnitedHealthcare serves nearly one in five Medicare beneficiaries. As the largest business dedicated to the health and well-being needs of seniors and retirees, UHC has grown to become the preferred choice for people seeking Medicare products. Today, we remain committed to providing people with a choice of innovative health and well-being solutions that help them access the quality care they need and enjoy the superior experience they deserve.

The Marketing Manager, Medicare Consumer Education Strategy for Government Programs, Medicare & Retirement (M&R) Medicare Strategy, will help shape how Medicare consumers understand, find and engage with educational content across owned, social and video channels. This role will translate business priorities, audience insights and performance learnings into content strategies that support Medicare education, thought leadership, consumer engagement and measurable business outcomes.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop Medicare Marketing Strategy team briefs that define business priorities, audience needs, channel goals, thought leadership focus areas and performance learnings. Translate those inputs into clear direction for paid and organic social strategies, owned-channel content planning, video strategy and partner execution
• Serve as the Medicare Marketing Strategy team liaison for community management, identifying themes, risks and consumer insights from social engagement. Share implications with internal teams and partners, maintain response guidance and support timely follow-through on escalations or required actions.
• Coordinate content review and approvals. Once content and assets are developed, coordinate review with legal, compliance, regulatory, product and other required stakeholders. Track feedback, support revisions and complete required CMS or state filing processes to enable timely, compliant publishing.
• Implement content strategies across channels: Work with internal and external partners to bring approved content and assets to life across owned, social, video and multi-channel touchpoints. Ensure execution reflects Medicare Marketing Strategy team priorities, approved messaging, audience needs, channel goals and platform[LD2.1] best practices
• Insights, performance and reporting: Coordinate insights, performance tracking and reporting across Insights, Media, agency, search, digital and channel teams. Define success measures, including search and AI-discoverability indicators, and translate learnings into recommendations that improve content planning, testing, optimization and performance
• Platform innovation and growth: Monitor emerging platforms, content formats, consumer behavior shifts and discoverability trends to identify opportunities that strengthen Medicare education and thought leadership. Partner with Creative & Content Strategy, Search, Media, Digital and agency teams to recommend tests, pilots and optimization opportunities that expand reach and better meet audience needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 5+ years of marketing strategy, social strategy, thought leadership, content marketing or digital marketing experience, including strategic brief development, partner coordination, implementation planning, performance optimization and cross-functional execution
• 3+ years of experience supporting digital, social, owned-channel or video marketing strategies, including channel coordination, platform best practices and performance-informed optimization
• 3+ years of social marketing experience, including video, YouTube, short-form video, platform-specific packaging, publishing coordination or regulated review processes
• Proven experience managing agencies, external partners or cross-functional teams to deliver marketing programs
• Experience coordinating insights, performance tracking and reporting across partners, with the ability to synthesize search, social, video and audience learnings into recommendations that inform thought leadership, social strategy and content optimization
• Demonstrated experience implementing, coordinating and assessing content programs across digital, social and owned channels to drive measurable results
• Experience partnering with cross-functional teams and influencing stakeholders in a matrixed organization

Preferred Qualifications:

• Experience coordinating internal review processes with legal, compliance, regulatory, product or related stakeholder teams; CMS or state filing experience
• Medicare, healthcare or regulated industry experience
• Experience with CMS and/or state filing processes
• Experience in SEO, search visibility, AI-discoverability indicators, Facebook, Instagram, YouTube, TikTok or video publishing operations
• Experience supporting agency-led community management, escalation tracking, social listening or reporting

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.