Senior Quality Engineer

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

In this role, you will design and implement robust, AI-powered testing solutions, utilizing cutting-edge tools like Playwright and TypeScript, to ensure the quality, scalability, and seamless integration of these transformational systems. Your work will directly impact millions of members by bringing accuracy, speed, and intelligence to our claims processing capabilities.

Job Responsibilities

• Quality engineering leadership: Lead the QE strategy and drive end-to-end test automation across web, API, mobile, cloud, and AI-powered applications.
• Automation framework development: Design, build, and maintain scalable automation frameworks using Playwright, Selenium, Cypress, and modern testing tools.
• API and microservices validation: Build robust testing solutions using Rest Assured, Postman, contract testing, and service virtualization techniques.
• Engineering standards: Establish automation best practices, coding standards, quality gates, and CI/CD testing integrations.
• AI/GenAI validation: Develop validation frameworks for LLM response quality, accuracy, consistency, reliability, and responsible AI guardrails.
• Data integrity: Perform backend and database validation to ensure accuracy and consistency across distributed systems.
• Cross-functional collaboration: Partner with Product, Architecture, Engineering, and DevOps teams to define quality strategy and release readiness criteria.
• Shift-left quality: Drive adoption of shift-left testing, continuous testing, and automated regression practices across Agile teams.
• Technical mentorship: Mentor QE engineers, conduct code reviews, and provide technical leadership on quality engineering initiatives.
• Quality metrics: Measure and improve automation coverage, regression efficiency, release quality, and overall engineering productivity.
• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
• 8+ years of experience in Quality Engineering, Test Automation, or Software Development Engineering in Test (SDET)
• 5+ years in Proven experience leading enterprise-scale automation programs and quality engineering initiatives
• 5+ years in strong hands-on expertise in automation framework design, API testing, CI/CD integration, and modern quality engineering practices
• 5+ years in Experience working with large-scale enterprise applications in domains such as Healthcare, Financial Services, Insurance, Banking, or Technology

Preferred Skills

• AI/GenAI Testing and Validation, LLM Evaluation and Prompt Testing 
• MCP-based Agent Testing, ChatGPT, GitHub Copilot, Gemini, Claude, Cursor AI 
• Appium Mobile Automation, AWS, Azure, or GCP Cloud Testing 
• Performance Testing using JMeter or LoadRunner 
• Dynatrace, SonarQube, Browser Stack, Sauce Labs 
• Event-Driven Architecture and Distributed Systems Testing 
• Cloud Migration Validation and Data Reconciliation Testing
• Excellent communication, stakeholder management, and technical leadership skills.
• Experience with healthcare datasets (claims, eligibility, prior authorization, provider directories) 
• Understanding of clinical or operational workflows (provider calls, documentation, adjudication steps) 
• Awareness of healthcare data sensitivity and HIPAA‑like compliance expectations

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $91,700 to $163,700 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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