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Business Development Manager, Essential Plan - Queens, Bronx, Hudson Valley, Manhattan, NY
New York, New York
Caring. Connecting. Growing together.
With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
If you are located in Queens, Bronx, Hudson Valley, Manhattan, or NYC, NY, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.
Primary Responsibilities:
- Lead, organize, and coordinate the efforts of assigned staff to ensure effective and efficient execution of departmental objectives. Establish and maintain organizational structures, operational standards, policies, and procedures that support departmental goals and promote seamless collaboration with cross-functional partners
- Support talent acquisition, onboarding, and ongoing development of staff. Set clear performance expectations and goals, conduct performance evaluations, provide timely and constructive feedback, and administer appropriate recognition and corrective actions as needed. Foster a collaborative, accountable, and supportive team culture that encourages professional growth and collective success
- Develop, manage, and maintain accountability for the departmental budget. Monitor expenditures against approved budgets and implement corrective actions as necessary to ensure objectives are achieved within established financial parameters
- Design, implement, and continuously refine Enrollment and Outreach strategies based on market conditions, Marketplace FE results, and other relevant performance indicators. Identify and pursue new market opportunities and niche growth areas
- Achieve established membership growth and retention targets through effective execution of Enrollment and Outreach strategies
- Monitor production metrics and performance trends. Partner with management staff and Marketplace FEs to develop and execute action plans that address gaps and ensure performance goals are met
- Serve as a company representative and spokesperson when engaging with key external organizations and stakeholders. Collaborate with internal partners on product-related matters and provider network issues to support business development objectives
- Collect, analyze, and leverage data to manage Enrollment and Outreach activities, evaluate market dynamics, and measure program effectiveness
- Maintain a strong working knowledge of New York State regulations, contractual requirements, managed care industry dynamics, competitive landscape, and relevant legislative developments. Participate in professional development opportunities, including seminars, workshops, and industry publications, to remain current
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of supervisory experience in a relevant health care, sales, or managed care environment
- Demonstrated managerial and leadership capability
- Solid interpersonal, negotiation, and communication skills
- In-depth understanding of managed health care programs, including operational processes, performance drivers, and regulatory considerations
- Proficiency with Windows-based applications, Salesforce, and related data systems
- Ability to travel within the designated service area; occasional overnight travel required
- Driver's license and access to reliable transportation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Benefits
Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.
Life
Resources and support to focus on what matters most to you, in every facet of your life.
Emotional
Education, tools and resources to help you reduce and manage stress, build resilience and more.
Physical
Health plans and other coverage to support wellness for you and your loved ones.
Financial
Benefits for today and to help you plan for the future, including your retirement.
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