Office Manager - Internal Medicine and Family Medicine

Optum NY/NJ, is seeking a Office Manager - Internal Medicine and Family Medicine to join our team in Bronx, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.  

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.  

The Office Manager is responsible for day-to-day operations and staff oversight, ensuring efficient, compliant, and high-quality service delivery. This role supervises front and back office teams, and clinical support staff, with accountability for staffing, scheduling, performance management, and team development.

Key responsibilities include management of front desk operations, patient scheduling, and work queues, as well as monitoring performance metrics such as patient access, wait times, throughput, and satisfaction. The Office Manager ensures adherence to organizational policies and regulatory requirements, including HIPAA compliance, documentation accuracy, and clinical support standards.

The role also supports revenue cycle functions, including registration accuracy, insurance verification, referrals/authorizations, and point-of-service collections. Additional duties include oversight of office workflows, supply and inventory management, and coordination of day-to-day facility needs.

The Office Manager partners with providers and regional leadership to drive operational improvements, support growth initiatives, and maintain a consistent patient experience. This position requires a hands-on leader who can manage competing priorities, solve problems proactively, and foster a collaborative, accountable team environment.

The office is open 6 days per week, with extended hours 5 days per week. Candidate needs to be available to staff during those hours.

Work schedule: 1 evening per week, Monday-Friday 8am-4pm or 9am-5pm. Rotating Saturdays as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of management experience, not required to be specific to healthcare
• Proven comfortable with managing staffing, scheduling, performance management, and team development

Preferred Qualification:

• Experience in Internal Medicine and Family Medicine

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.    

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.