Associate AI or ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Drives automation opportunity identification and assessment within the Shared Services.
• Coding on RPA tools like UI Path, Power Automate
• Define, design, configure, test, deploy and integration of new, modified and/or enhanced automations
• Performs ETE Development and supports till hyper care or warranty period to make the project successful
• Leads and/or participates in various types of interviews, meetings or workshops to define and design automation solutions
• Leads and/or participates in the development process, including constructing and maintaining efficient, reusable and reliable code with robotic process automation software and tools
• Leads and/or participates in testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing
• Leads and/or participates in the problem identification/error resolution process, including tracking, repairing and reporting defects
• Creates, edits, revises and finalizes life cycle deliverables such as requirements specifications, solution design documents, and operating instructions (i.e. SOP)
• Creates and maintains process, technical, project or other documentation, as may be required, to support development, project management and training
• Coordinates sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including program development and deployment
• Performs code review of automations and provides constructive feedback to ensure quality of code
• Supports QA activities as needed
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Bachelor's degree with 5+ years of total IT experience 
• 3+ years of programmer and/or analyst experience with healthcare /finance/administrative business processes, systems and applications of varying scope and complexity 
• 3+ years of hands-on experience in developing using Java or automation tools 
• Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance 
• Knowledge of AI ML, Generative AI and Agentic AI, LLMs, RAG
• Knowledge of advance Java
• Good understanding of .Net (CSharp or VBA.net) - any of the following platforms

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.