Business Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Non-Technical Skills:
  • Bachelor's degree in business, finance, computers, or any related field
  • 8+ years of experience in US healthcare Revenue cycle Management across all functions
  • Comprehensive knowledge of data design, data modeling, data management, and data visualization
  • Self-motivated and eager to learn
  • Proven ability to interact with business as well as technical teams
  • Proven excellent communication and client management skills
  • Proven ability to learn and respond quickly to the fast-changing business environment
  • Proven ability to stay updated with advancements and best practices in design and development
  • Proven ability to multitask and excellent interpersonal skills
  • Proven ability to document process, models, designs, and solutions and able to explain, represent, and discuss with the team
  • Proven ability to apply learned lessons into future solution considerations
  • Proven analytical mindset with a problem-solving approach
  • Proven ability to work in an agile environment with a focus on continuous improvement
  • Proven team player and able to lead and initiate
  • Willing to work in US timings (5.30PM IST - 3.00AM IST)
• Technical Skills:
  • RCM Domain knowledge of end-to-end business 
  • Understand business requirements in BI/MIS context and design data models to transform raw data into meaningful insights
  • Knowledge of chart creation and data documentation explaining algorithms, parameters, models, and relations
  • Proficient in data visualization tools (Power BI, Tableau), SQL or Databricks and advanced Excel
  • Proven ability to convert data into stories that help establish data-driven decision-making across the organization
  • Proven ability to use the BI tools efficiently to cater the needs of the business and improvise the outcomes
  • Proven ability to create control reports/charts and work with operation stakeholders in improving overall efficiency
  • Proven ability to analyze data and present data through reports that aid decision-making
  • Proven ability to convert business requirements into technical specifications and decide timeline to accomplish (TAT)
  • Proven ability to design, develop, test, and deploy Power BI scripts and perform detailed analytics. Perform DAX queries and functions in Power BI
  • Proven ability to work with users and team members at all levels for performance improvement and suggestions

Preferred Qualification:

• Proven ability to articulate the key performance indicators (KPIs) in RCM vertical with clear objectives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.