Collections Specialist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

This is a core Finance & accounting role that requires experience and knowledge of Accounts Receivables, Cash Application, Deduction Management, AR Reconciliation and reporting etc.

Primary Responsibilities:

• Maintain B2B collection portfolios within business standards
• Resolving all aspects of outstanding receivables
• Including but not limited to
• Collection of past due invoices  
• Resolution of credit balances
• Continual reduction of past due aging
• Research and resolve invoice discrepancies
• Achieve collection metrics
• Reconcile payment applications  
• Provide bad debt reserve recommendations
• Respond timely to individual and shared mailboxes
• Communicate effectively with internal and external customers
• Provide aging reports and other data requested to business users
• Collaborate with internal partners to resolve unpaid balances
• Work independently and prioritize workload
• Lead AR Review meetings
• Analyzing aged receivables
• Utilize reporting tools
• Update manager with relevant business information
• Document and maintain appropriate internal controls
• Work within department service level agreements (SLAs)  
• Adhere to company values
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies:

• Attention to detail, analytical mindset
• Self-driven and team player
• Focus on Customers
• Good Interpersonal skills
• Fair understanding of revenue flow and cash flow

Required Qualifications:

• Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred
• 4+ years of experience in O2C involving Collections, Dispute resolution, AR reconciliations, billing, Write offs-On or other applicable area
• Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes
• Open for shifts: 15:30 to 01:00  

Preferred Qualifications:

• Accounting background
• People soft, SAP, Oracle Financial experience
• Opportunity for a go-getter who is looking to grow within the organization

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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