Data Engineering Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Handle multiple priorities and deadlines effectively and efficiently while ensuring meeting the desired SLAs
• Write the complex SQL scripts for various business needs
• Handle seamless data source integration using technologies like HL7 and troubleshoot issues
• Analyze code, understand its purpose, and modify it to run successfully
• Independently analyze, solve, and correct issues in real time, providing end-to-end problem resolution
• Refine and automate regular processes, track issues, and document changes
• Assist the team with complex query tuning and code refinement
• Provide support for critical production systems. Willingness to work on Shifts as per business needs
• Analyzes and investigates new and existing edits, data files, and potential enhancement requests
• Use pertinent data and facts to identify and solve a range of problems within the area of expertise
• Serve as 3rd/4th level support for production issues and escalations. Review logs, alerts, and application configurations
• Investigates non-standard requests and problems, with some assistance from others, using tools for specific applications
• These tools include SQL, UNIX/LINUX commands, product configuration knowledge, and industry specifications
• Acts as a liaison between support and product/development
• Troubleshoot HL7/FHIR/ANSI (835/837) interfaces; search for transactions based on customer defined issues/requests. Document requests for engineering to create or modify interfaces
• High volume text editing and transformations when analyzing compendiums, mappings, and payloads
• Provides clear, concise explanation of issues and their resolution
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent professional experience
• 3+ years of experience working with Production Support processes and teams
• Experience working with globally distributed teams to execute daily tasks
• Experience in Cloud applications, HL7 technology and Advanced SQL
• Programming (Perl, C++) and/or database skills (Linux/SQL)
• Understanding of network protocols and connectivity specifications (VPN, SFTP/ECG)
• Demonstrated success working within a collaborative team environment
• Proven ability to develop and manage multiple projects with minimal direction and supervision
• Willingness to participate in on-call rotation and work on Shifts as per business needs
• Proven ability to upskill and drive meaningful projects using AI

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.