Network Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Lead and contribute to multiple network engineering initiatives, including solution design, development, testing, and integration for complex platforms
• Lead team members to success on projects and tasks
• Provide regular updates on project status, milestones, and risks
• Utilize AI tools such as GitHub Copilot and Microsoft Copilot Chat to develop and test automation scripts, Infrastructure as Code (IaC), and other engineering tools
• Leverage AI capabilities to enhance productivity, including generating presentations, proposals, and performing anomaly detection and root cause analysis using platforms like Splunk, Dynatrace, and cloud-native monitoring tools
• Build custom AI tools using LLM APIs to accelerate solution delivery where applicable
• Develop LAN/WAN strategies, evaluate hardware/software products, and implement integrated solutions aligned with business requirements
• Perform after-hours systems support, installation, and maintenance as needed
• Provide expert-level troubleshooting and coordinate with vendors to resolve complex infrastructure issues
• Advise team members on best practices to ensure optimal performance and availability
• Conduct implementations, upgrades, and conversions in accordance with standard operating procedures and change management protocols
• Communicate effectively with supervisors, peers, project managers, and stakeholders
• Author and maintain technical documentation, including network diagrams
• Collaborate with vendors on product and service implementations
• Ensure compliance with UHG IT policies, HIPAA standards, and industry best practices
• Perform risk analysis and develop remediation plans for identified IT security issues

• Maintain strong interpersonal and communication skills to foster collaboration across technical and non-technical teams

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 8+ years of extensive Network Engineering experience
• Experience or knowledge in the following:
  • LAN/WAN Wireless Enterprise Networks
  • TCP/IP Fundamentals
  • Routing and Switching Protocols: BGP, EIGRP, OSPF, STP, VTP,
  • Cisco and Aruba LAN Switching
  • QoS, HSRP, IP SLA, DHCP, DNS, Netflow, TACACS, Cisco ISE, Dot1x, IPSEC
  • Cisco, Aruba, and Meraki Wireless Technologies
  • ServiceNOW, HP Openview, NNMi, Splunk, Rally
• Skilled in a scripting language such as Python
• Proven documentation skills and use of programs such as Visio
• Proven ability to work independently in a fast-paced environment
• Proven ability to manage multiple priorities and projects
• Proven solid interpersonal, and communication skills with the ability to cross between technical and nontechnical
  audiences

Preferred Qualifications:

• CCNP Certification, SDWAN Certification or equivalent experience is a plus
• Palo Alto, CISCO ASA
• SDWAN (Cisco Viptela and Meraki), MPLS, Metro-E, Site to Site VPN
• WAN Optimization & Network Automation skill like Python, Ansible, Pear, AI tools exp like Github, Copilot etc

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.